Customer Testimonials

Cutomer service and knowledge

Great adduce and knowledge sharing from staff

Aaron is very responsive and communicates the service that are needed and the timeline to complete.

I always get prompt, friendly and competent service. What's not to like about that?

Friendly staff and general professionalism.

Shoutout to Aaron for getting the bikes setup and shoutout to Noah for helping us with the test ride and checkout process. Very good experience!

Your staff is friendly, unpretentious, knowledgable and experienced.

I picked up some bike components and received wonderful advice from Kay and Marcy while visiting your store on Sunday. Many thanks for providing a local alternative to the overwhelming sea of online retailers.

Knowledgeable about the products and willing to go the extra mile for a customer.

Noah was very helpful and responsive to my request for repair of my Marin bike.

Helpful, knowledgeable, easy, had all of the stuff I needed. Great experience

Friendly and skilled staff!
Felt great to ride home on my old bike that was working perfectly again!

Kay provided fantastic service, patiently educating us on mountain bikes and guiding us to purchase an amazing bike for my son.

Really fast turnaround for the repair! Upfront about cost on the materials need for repair. Very friendly service.

Customer service was amazing! Kind, information and patient!!

Everyone at Grand Ave is helpful and knowledgeable. Aaron always gives exemplary service and goes above and beyond.

aaron was awesome - bought a new bike and enjoying it all, super smooth

We come from out of town and they are always helpful and get our work done in a day.

Friendly knowledgeable staff

All the employees are friendly and eager to assist. They got my locked bike lock off of my bike and helped me mount a new lock. Will go back for all my biking needs!

Great customer service quality products and what they don't have they can order it for you and give it to you in reasonablel time.

I like the friendly people.

So willing to fix my tubeless tire quickly!

Top of the line products and outstanding staff won this hard-to-please customer over. I will be shopping here again.

Reasonable pricing, and quicker than anticipated delivery of product!

the selection

A friendly, knowledgable staff that didn't feel pushy, but was incredibly helpful

Freewheel in Saint Paul has a top-notch team who are efficient, friendly, and knowledgeable. What more could one want? We live in Minneapolis, but we always drive over to this store for our service and bike purchases.

Knowledgable staff, great service. I bought a new bike tnere recently and have taken other bikes in for service several times. Always a good experience.

The people were very helpful and nice. I am very satisfied with the work that was done on my bike.