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Customer Testimonials
Excellent service with fast turnaround times. Staff is extremely knowledgeable. Aaron is amazing!
Good service, knowledgeable sales people
Freewheel staff are always so friendly and helpful! I love having them in my neighborhood!
Knowledgeable and friendly employees. Great rewards program.
Friendly knowledgeable service
Friendly and quick service
Quality of work, ease of location.
Always great service
The quality
Super helpful to get back on the road
Staff is smart, kind, and eager to help. Love how easy it is to order items if they aren't in stock. Really get the vibe that all kinds of cyclists and prospective cyclists are welcome - cheers.
I was very happy with your customer service and that you had the part I needed in stock.
Knowledgeable staff who never make you feel less than. Respectful and not condescending.
Friendly and knowledgeable staff
Noah has the biggest help for my mountain bike The last two years I have upgraded every component possible. He has been the mechanic and has recommended great parts. Give that man a raise. $$$. Overall Freewheel on grand has been awesome experience
Prompt shipping and courteous customer service for online orders.
Staff were great.
Great, friendly, knowledgeable staff.
Promt service and friendly staff who answered all my questions.
Good product line. Staff member knew his stuff. Convenient location.
knowledgeable staff who will help locate product ifnot in the store.
Helpful, knowledgeable staff!
I like that you picked up my bike, serviced it, and delivered it back (Kaye’s condo) !
The folks at Freewheel on Grand have been knowledgable, kind, and professional in each instance when I ventured in. I bought my bike at this location, and have made many purchases based on their recommendation. Their expertise has never failed me.
Knowledgeable staff and parts inventory.
Just what I ordered plus they had some other parts I needed for spring tuneup.
Knowledgeable staff and good products. I have been a customer since Freewheel was a co-op on the West Bank.
Knowledgeable staff. Connected to QBP. Customer retention program.
Very helpful anddfriendly staff
You guys are just great! I am in North Carolina and wish you were closer so I could do all my bike business with you. My purchase was a great experience from my order to questions about accessories after the order. Aaron was a great help. The way you assemble adjust and then unassemble and ship all set up is really above and beyond snd nothing I would have ever expected. I put it together and it was ready to ride. Thanks for the wonderful experience!