Customer Testimonials
I called when my propane level was lower than I thought. The rep was very nice and I had a delivery within a day.
Very nice customer service person. Handled the refill request professionally
Auto delivery calculated on actual usage.
The staff is very professional and any issues I've had ( leak, out of gas) were dealt with immediately. Great bunch of people!!
Automatic gas delivery
Responsive when called for delivery. More than fast enough.
Automatic delivery and the pre buy program
People are nice and helpful
Your service is great! However, I wish you would fill my tanks at least twice a year. You recently filled my tanks for the first time in just about a year and the invoice is more than I can handle in one payment. Sorry, I'm going to have to send you two or three payments as soon as possible.
The great price that we were locked into at the end of last year.
Excellent Customer Service…
Suhani was great! Extremely helpful. I am a new customer
They are always timely during winter months.
Recently installed gas generator line for me. Patient with my payments when install plus gas delivery went over 1000 dollars
The company, employees and Scott McWilliams were very responsive to my needs. They were very professional and thorough. I highly recommend this company.
Efficient service.
Loyal customer care
Great service. On time
Everyone is very helpful
Scott McW is very helpful and prompt. He even follows up, thats the main reason for recommending Eastern, even though I prefer the price of Amerigas. They are always atleast 20 cents less than you... So at some point, people will turn to Amerigas or other ones. While you have good folks like Scott, be competitive so that you can run longer and stronger.
Very reliable delivery service. Professional, friendly Customer Service.
Easy to do do business with. Thank you.
The delivery guy was great
Prompt delivery and setup
I had a complaint about the Per gallon price I recently was charged and it was addressed and resolved. Will continue doing business with Eastern Propane and recommend my neighbors. Thank you Eastern Propane
The serviceman was very nice and informative.
Drivers are friendly efficient and courtesy never had any problems with drivers building department is good friendly and knowledgeable customer service is good
Not right now
Very reliable service; attentive to their customers. Super helpful customer service.
Reliable
Never ran out of gas
Payment Plan
We are a new customer. Eastern has been very easy to deal with and the people are very nice.
Knowledgeable, great customer service dept. The extensive information available to me on MYSuperior on line account.