Customer Testimonials
Excellent Service,Competitive Pricing
Very nice and easy to deal with.
Automatic delivery is a terrific service, always timely.
However, the yearly price contract for propane, our favorite feature of Eastern's customer service has been discontinued. A big dissappointment. Why?
Great service for years!
Always reliable and great customer service
Professional
I am upset over the prebuilt service agreement. I was billed and paid for plan c and then paid my prebuilt in full. After I paid everything, I got a phone call saying you are no longer doing plan c, knocked me back to plan a and gave me an $85 credit and was told you are no longer doing service after end of the year. I would have liked to have known about this before I paid. I have been a good customer for many years and don’t understand this lack of communication. Very unhappy.
Carol lecarre
very efficient
Great customer service, my concerns were answered in a very timely manner. Whenever I have a question their response is always prompt. We've been a customer for over 10 years and never had any concerns on getting good service. Thank you Scott for all your help
Very professional, and knowledgeable!
Prompt and reliable
As a senior on fixed income I appreciate the discounted price!
Quick delivery.
Very professional and they say they're coming when they say they're coming. Thank you!
Very professional and get friendly reminders. However, I am very disappointed that Eastern Propane will no longer be doing service on my equipment. I believe that is not a good business move.
Very good service. Came and delivered the gas quickly with no wait time at all.
Timely service
I had used you in the past for many years when I lived in PA. You have always provided exceptional, prompt service and have courteous employees
Have been doing business with Eastern Propane for over 20 years. Always pleasant, attentive & responsive to concerns and reliable on delivery. A valuable business connection. Thumbs up!
I rely on Eastern Propane for the heating
of my home and hot water supply. They are reliable and I have never been without my supply of propane with the managing method that the company utilizes at a fair price.
Their prices but above all exceptional customer service
Great company!!!
The people that work for Eastern are very efficient and a pleasure to deal with. They make sure we are always supplied with propane and answered all my questions when they came to install our tank.
Quick response to delivery and other issues.
You come without me calling to fill my tank.
We never had to worry about the tanks being empty and if we had question someone always got back to us
Great Service
Very happy with my new service.
We are so glad that we finally made the switch to your company. Everyone has been so helpful, timely and I'm saving $$$ on propane for the first time in years.
Thanks !
You treat me like. A human being.