Customer Testimonials
I have been with Eastern Propane since 1983. I always recommended the Company. Since sold to Superior, the Company is getting less positive feedback from me. I feel I don't like the telephone set up anymore. I don't like it that the Company does not do Service anymore. I believe I had always been on the Budget Plan-and-it got more complicated in the present. Less and less seems to be the case. I do like the Delivery Men-always professional. I do like the auto delivery set up - always on time and when needed.
Good with deliveries, rates are reasonable and, great customer service.. overall rating 9.9 With 10 being the highest
Price and service don’t like paying rental fees or hazmat fees
I have been always reccomending tøy r company fp
Efficient, friendly service.
was great to see my delivery within 2 hrs
Polite delivery guys. Always willing to engage in conversation while filling tank. Just small talk about their jobs, the delivery truck, route, etc.
Office staff is always helpful if I call with a question about a bill or (in the past) helping me plan for the installation of a gas line to a new propane fireplace. Job was done and very pleased with your work.
Reasonable propane prices
Prompt service
I've been dealing with Eastern Propane for 35 years and I've been more than satisfied with their service, pricing and professional attitude.
I just never need to worry about anything. They refill when its needed and invoicing is good too.
The office staff and deliver workers are great!
Great service!
Great phone customer service, print next day delivery and courteous well read delivery driver.
The people in your office listen and are courteous and helpful,
Quick and helpful service. Michael responded in minutes!
Eastern Propane has always been here when they say they will be and the people I've dealt with over the phone have been very helpful.
Service and polite deliver person
Michael Del Mauro was very responsive to my request and installation of my tank monitor was completed the same day.
Always have propane, and now I like the 12 month budget plan.Always come and mark tank for winter snow fall. They leave receipt with each delivery.
The drivers are so friendly and answer any questions I have.
great customer service, never had an issue
Automatic delivery is a very positive way to keep customers less worried about running out of fuel.
Phoning customer when technician is on their way is very reassuring.
Wait time on local calls to office can be as long as five minutes.
I am happy and satisfied with the service I have been receiving since 2010. I think the Budget Plan is a great choice to pay! It has been working for me very well.
The technician is a nice guy! He is kind and helpful. I also get help from office employees too!
I like the website: user friendly, easy to navigate and I can make my monthly payments.
Extremely friendly service techs and delivery drivers.
Professional
can speak to a real live person by phoning and the person is super helpful. the website is easy to read, understand and use.
The people who work for Eastern Propane are all very courteous, friendly and professional when I call the office. And so is the guy who delivers my propane. I'm a 31 year customer and have always had good service.
Timely delivery of fuel. No fear of running out.
Customer service especially Dale!!
Also delivery is very dependable,