Customer Testimonials
So far everyone I have felt with has been very professional and willing to help
Helpful Employees
Both technicians were very professional and knowledgeable. The job went smoothly and was completed in a timely manner.
Accessible.
Very easy to work with you. Phone calls are answered promptly and work is done on schedule.
Always get propane when I need it fair price in a tough markit
I have always been satisfied with your service
Understand financial hardship during high energy costs.
Excellent quality reliable service. Would recommend them to anyone.
Love Eastern Propane's staff - deliveries are on time, customer service is very helpful. I gave you a 9 because you can't get your budget plan, automatic payments straightened out. I had to stop it because you kept charging my credit card over $500. I would call, customer service would reverse the charge only to have it happen again. Let me know when you fix it and I'd like to go back on it rather than get hit with a $1,000 charge for a 4/26 delivery!
Everyone is so friendly.
The service is good
Great knowledge people and very courteous!
They came on time and really tried to solve a problem!
Excellent service...Don, our delivery comes automatically and could not be any nicer.
Very satisfied.
michael eulo
Very responsive!
On time delivery
Efficient staff
Service superb - from the initial call to delivery ... terrific personnel
You guys are the best!! Thank you for all you do!!
Everyone I dealt with in sales, customer service and technicians were friendly and professional.
the service was prompt and efficient. I am pleased and impressed.
Great customer service and professional technicians!
responsiveness
I don't have any comments yet. I received one delivery and I wasn't home when it took place
dependable and budget plan
Good customer service.
I've been a customer for over 30yrs. And never had a complaint about your service.
Delivery is always in a timely manner. Drivers and service techs courteous and pleasant, even when the weather is not. Office personnel friendly and knowledgeable.
Website and online portal is easy to use and understand. Most questions can be answered with online tools. I guess one improvement would be an approximate "next scheduled delivery date" for those of us on automatic delivery. That would let us compare our tank level, to the estimated tank level published on your website.
Very Excellent Staff & Service..
Not good on fixing there products when faulty. They continue to give you propane when you did not order any. Prices are always high when competitors are lower.