Customer Testimonials
I had a complaint about the Per gallon price I recently was charged and it was addressed and resolved. Will continue doing business with Eastern Propane and recommend my neighbors. Thank you Eastern Propane
The serviceman was very nice and informative.
Drivers are friendly efficient and courtesy never had any problems with drivers building department is good friendly and knowledgeable customer service is good
Not right now
Very reliable service; attentive to their customers. Super helpful customer service.
Reliable
Never ran out of gas
Payment Plan
We are a new customer. Eastern has been very easy to deal with and the people are very nice.
Delivery man is very professional and friendly. Delivery was the very next day!
I am very happy with Eastern propane because they are always there when you need them. They schedule according to your needs and work with you. Thank you Eastern propane for your 19 years of service.
Reliable professional company
I like the personalized service my local Oak Ridge office gives to me
Dale in your office has been my main contact for years. She is the best. Personable, responsive,
and professional. I think you guys are great
And she is one of the main reasons.
Dependable
Prompt and courteous service. Automatic withdrawal budget payment plan works well for us
Friendly driver. Always lets me know when he is coming. Easy payment plan.
Professional, prompt & friendly
Your timely service
Had been using for almost 30 years. You have a problem they are there and always on time.
Hello, , Always in time for delivery, almost out, and just like that, there they were. Changed over from coal 3 years ago, and it is so nice to just hit the thermostat and warm the house up. Much easier than shoveling and removing the ash.
Very good customer service. Thanks, Bill
Very responsive to our needs for a propane refill on short notice on a Saturday. Delivery man was courteous and helpful.
All reps and driver were extremely helpful when I unexpectedly ran out of propane. Their willingness to help and do all they could is greatly appreciated, and makes me know I have the right company dealing with my propane.
Professional service
I think natural gas heat could be a plus. Also most people prefer cooking with gas.
Too new to have an opinion waiting to hear about a service plan
Friendly, efficient, professional
Great customer service and very nice people
Competitive pricing and speed of service
We used Eastern Propane when we lived here in the 1960’s when we moved back 11 years ago once again chose Eastern. Never regretted that decision.
The service
Prompt delivery and setup