Customer Testimonials
We never running out of fuel
Responsive, professional and convenient.
I don't have to worry about it. You are very reliable.
Service is key
Efficiency and consistent service by your Group
There are great company to deal with I've had them as my propane co. For over 48 years
Eastern propane is a great company and I appreciate the level of flexibility they have when dealing with their customers. We have been with them since 2002 and we are very happy.
I have auto delivery. It has been reliable
Professionalism of office staff at Oak Ridge office.
Reliable and affordable!
The contract gets renewed automatically and I don't have to do a thing.
The deliveries are automatically done and I don't have to worry about running out of propane.
Locking in on a price has worked out very well.
I am very happy with whoever handles these processes.
Phone is answered by a live person!!!! Helpful information courtesy given.
The service person was very knowledgeable and helpful when setting up our new service.
We’re pleased with everyone we’ve met or talked to. Always helpful despite the big company takeover some years ago. The app however which used to be simple & useful is NOT useful with its last few updates. Up front I want to see how much propane is in our tank(s). And where to ask for a fill-up. And it should be easier to get the tanks topped off for people who live in problematical places.
Love the company.
Efficient in keeping tank at good level. Courteous drivers and office staff
Good service, delivery when I want .
everything went according to plan and the people were extra nice
The website order worked well.
I’m new to Eastern but so far the customer service has been great!
Your delivery driver is a great assest to your company. Very friendly and I know if I had a problem he would direct me to speak to someone..
Everyone was helpful when we ran out of propane. The ladies I spoke with were wonderful and very professional. The delivery guy was at my house within a half hour. I was not aware someone had to be home good an inspection and they were able to have another tech come and meet me at 4pm to unlock and test my system. Thank you to everyone for going above and beyond.
Professional,reliable service. Customer service agents are very helpful in handling any problem or situation that may occur
Your service, courtesy and competitive pricing
They are very friendly when I have called. Also I never have to ask for my tank to be filled. They always know when I’m due
Excellent service, dependable, friendly staff
I appreciate the fact that my tank is monitored and I do not have to worry about running out of propane.
ease of delivery
I had a billin guestion which was handled very professionally and resoved
Good service
Very kind and knowledgeable employees. Had an issue with my service and a service tech was there right away. Great rates also.