Customer Testimonials
The service is excellent. The customer service rep anticipated my needs and questions and when providing a solution, exceeded my expectations. This is rare today. Well done!
Friendly, knowledgeable staff. Very safety aware & they listen to the customer
Jerry Ryan went out of his way to seek a solution to my # 2 satisfaction rating.Hopefully, Superior propane will stand behind his commitment to servicing the customer base with excellent customer satisfaction.
You answer the phone
Very good service
Reliability
Fair pricing and friendliness.
Reliability and friendliness of delivery personnel
Never think about it, except price. Price says it all for now
Great service,promp delivery, friendly helpfull customer service rep's
Thank you for your over 30 years of service.
Easy to reach a person that i can clearly understand and effectively communicate with when i call.
I would prefer that you put the invoice in my front door handle rather than my garage door opener.
Prompt friendly service
Reliable and close to home.
Love this company
we have never run out of propane....always deliver on time
Customer service is very helpful
My small company still exists in this now huge company in that I can still call & talk to a HUMAN. Superior HAD a very good iphone/mobile app. Unfortunately the company hsd mow dusabled it, trying to force users to a new, far too complex for home customers website “portal”. A big black mark IF there isn’t a new app FAST.
Automatic delivery on time and friendly delivery drivers.
Very reliable
reliable
I 've had an account since 1978 and never had any issues with you. You gave prompt and expert service and your service personal were always pleasant.
Very good to work with
Based on my 2 yers experience with Eastern Propane , I can honestly admit their service is very reliable, no bad surprises from them at all.
Customer service is spectacular.
Your staff is very courteous and responsive, and as a customer, they always make me feel valuable.
I spoke to Tim last week regarding the price of propane and he was able to negotiate a better price for me which i greatly appreciated. He . was very professional and courteous
Great communication for customer service over the phone.
Delivery when needed.
The understanding of your Staff