What our clients think of us!

The client had professional paint done two days before your tech was there to clean carpets. When I went to the home your tech scuffed almost every wall about 3-4 feet. Never again!

Great service. Excellent results Professional tech who was polite and helpful. Did a great job!

Great service. Polite and very thorough.

I have a puppy that peed in two areas. Cleaning really didn't make any difference in the smell.
I put a heater in one area to dry it out and that seemed to help. I'll try it on the other area. Thanks for the effort!

Jordan, our tech, is awesome.

No residues

Friendliness of staff. Keeping external doors as closed as possible. Caution upon entering home by wearing shoe protectors.

Quick service

they were courteous, fast and efficient.

Organized, professional, friendly and affordable!

Prompt service and professional service. Very satisfied

I can't believe you were able to get all the pet stains out of the carpet. A true Christmas miracle. Your rep was very nice too.

Tech, Jordan (I believe), was professional and very informative. He was forthcoming about what outcomes to expect depending on the type of service completed and we appreciated him for that. He was efficient but thorough at the same time. Price was reasonable for the service. I will definitely use zerorez again!

Jeremy did a great cleaning job on my carpet. He arrived on time and performed as what I expected.

Chemical free, drys fast, respectful young men.

2nd year in a row they treated my 23 year old carpet. With young grandchildren we needed help. Carpet now looks new. Thanks!

Your staff do an excellent job, are fast and efficient, and a pleasure to work with.

Alex was very professional and did a great job!

The carpet is 17 years old and is still in excellent condition but needed to be cleaned again. After zerorez cleaned it, it looked like new.

Easy to work with.

Good work

Great customer service. Friendly and accommodating. Our carpets look great.

The man at the job was nice and throughout. Got quite a bit of the stain out and we are happy with the service.

Very wet and took a long time to dry. Stairs did not come as clean as I had hoped. Worker was very nice and wore booties.

Zerorez's employee came and shampooed carpet looked great at the time and we left out of town after wards. Once back home this weekend we noticed there where spots where they did not shampoo such as the corner on right of our stairs and corner to side of our fireplace.

After coming back home this week we noticed more spots on carpet than before? Areas where it looked dirtier more so on edges!!!

Water and shampoo spots where left on our hardwood floor as well in entry way!!!

We did notice some difference in rug in one bedroom compared to how it looked before.

Not to happy with the turn out of the way the carpets looks after it being cleaned? Would be glad to provide photos if needed.

We also noticed that our outlet on the wall he used to plug in his equipment was blown out so now we have to deal with getting that fixed and hiring and electrician to come out and look into that! I know it was working great since I had vacuumed the areas he was going to shampoo prior to his arrival that day. This Saturday when using outlet is was not longer work.

Possibly redoing the shampooing by a different tech would be good or some type of reimbursement?

Y. Last name removed

It’s great to have one company that will clean our carpets and our dryer vent. It’s so convenient to need only one appointment.

The technician was great and did a good job.

Awesome job!

Efficient,, professional and the dry time was quick!

The technician was super friendly and accomadating. Great cleaning job