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based on 9022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and professional technicians.
Jeremy did a great job. He was polite, friendly and efficient.
My carpets look dirtier than before I got them cleaned and pet stains are still there. I paid extra to get rid of them and yet they're still there and the dog has been sniffing them nonstop
Professional friendly ontime
Technicians were very knowledgable and efficient. Quality professional job
Best service we have had he was amazing!!
Scheduled an appointment promptly, called when they were on their way so we weren't wondering when they would arrive. Kevin was friendly, polite and wanted to make sure we were satisfied with the results. He wasn't in a hurry to get in and get out without doing a good job. We wouldn't hesitate to call them again.
Everything was done to make sure we were satisfied
The staff are friendly, professional, and easy to communicate with.
Jeremy was an awesome tech, friendly, quick, knowledgeable, my carpets & couch feel brand new & it dried very quickly.
They did a very thorough job, got out the tough stains. My carpet looks great! The technician Kevin Hoff was particularily knowledgable and accommodating. He did an excellent job!
The phone was answered by an actual person who was extremely friendly and professional. It was easy to schedule and they arrived on time. We had a little miscommunication about what areas of the home needed to be cleaned and when I called to inquire about that they were super nonconfrontational and got out to fix it the same day I called for no extra charge when I probably should've been charged more. Very easy to work with and did a fantastic job!
Friendly service. Carpets were dry in about 4 hours.
The product did a great job on our carpet. The service rep was very knowledgeable, helpful, and friendly.
Carpet looks great
Everything - the quality of the products and ability to make my carpet beautiful and the amazing, well-educated technician.
Very quick response time and friendly,knowledgeable staff
Extremely professional/let the client know when services can be expected/technician knowledgeable and helpful
job was done the wright way in my opinion
I appreciated the attention to detail that Juan gave my floors and carpets. He was on time and very personable. He answered my questions and seemed very knowledgeable about the cleaning process.
Zerorez has been reliable & their technicians entirely competent. Their pricing is competitive & the results have been bringing me back time after time.
Great service, my rooms are clean. All the stains came out
The technicians that came out were friendly and were flexible in the work they were doing. If you wanted more service while they were there, you could get it.
Friendly, accommodating and quick! Definitely A+ service
Cody Chapman did a great job. I have already recommended him to a friend. I found a different special on tv that they willingly accepted to bring my cost down. I will use Zerorez again!
Appts. Scheduled for a time, not a window of time.
Friendly staff -- good results!
We were very happy with the results of getting our carpets cleaned. Juan was excellent at explaining what the process was and being patient while we moved everything. We will request Juan the next time we get our carpets cleaned. Thank you.
Quick and complete service
good quality