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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bought a home and it was DIRTY. You helped make it feel almost new. Carpet, linoleum, and ducts. And new air filter.
Mike did our carpets and he did a great job. Very professional and was very knowledgeable. I couldn’t be more pleased
The technician was very friendly and helpful, he answered my questions happily and did a really good job.
The multiple step and thorough process used when cleaning our carpets and area rugs.
No residue on the carpet. I've fought with that with other carpet cleaners for years.
Carpet wet for 2 days in walk in closet and not as clean as it should be. When I called the office I was told that a refund would not be forthcoming nor did the telephone answerer seem concerned that I was unhappy with the job. I am still waiting for someone to get back to me.
Efficiently done. Dries fast.
old carpet came out looking new
THE STAIN REMOVER WORKS VERY WELL AND THEY ARE VERY GOOD AT EXPLAINING WHAT THE PRODUCTS DO.THEY WERE ON TIME AND DID A GREAT JOB!
There were parts of my house that looked good, but also parts that looked like they did not even get touched.
I was extremely disappointed when i got home from work and saw my living room carpet. I paid 179.00 and i did not think it was worth the money at all
The guys that came were very friendly and did a great job. The carpet dries quickly and looks great
The carpets are clean, not soaking wet, dried faster than we thought. Very polite worker, worked very hard, answered all the questions I had. No paperwork, nice!!
Fast, friendly, easy to schedule.
I really appreciated the courtesy and respectfulness of the technician. He was informative on options without being pushy. For what he could do for my carpets, I was very pleased! I will and have already mentioned Zerorez for their services to my friends and family.
Zerorez did a professional quality job. I will be sure to contact them in the future for all my carpet cleaning needs.
Easy to schedule
Quick response and competitive prices
Thanks Jason!
Follow up. Keeping in formed
I have always had a good experience with Zerorez. I like their process, there is no chemical residue or fragrance. Service is timely, efficient and cheerful. They have done upholstery, rugs and carpets for me at home, the office and rental houses. I recommend Zerorez anytime the subject of cleaning comes up. I recommended Zerorez to my daughter in Omaha, NE and now she is recommending Zerorez to her friends! I know they are good to our community too.
I am a happy Zerorez customer!
Name removed
Pasco, WA
It was quick and easy. The carpet in my house was given a second chance.
The second time the carpet was cleaned it was much improved, however, based on the way it looked the first time I can't honestly say I would recommend Zerorez. I do appreciate the effort made to correct the situation....and the second team you sent was great. thank you.
Friendly and professional service. Fernando did an excellent job and effectively answered all of my questions. I am very pleased with the results.
I didn't realize or forgot from past experience that my front door would be open during my floor cleaning. We were all pretty cold and wrapped in blankets until the floors were done, about 2 hours. But the floors look nice and the person that came over seemed knowledgeable and was friendly. If I need my floors done again though I'll do it in warmer weather.
Prompt service. Easy to understand description of services. Reasonably priced.
Professional, affordable and careful service.
Very pleased with this company will use them again
Quick and clean.
Worker was great
I know my carpet is now safe for our 18 month old. Your staff took great care of us during a stressful move and even helped educate us on future carpet catastrophes. Ace, threw in a couple of extra treatments for free. We will be Zero Rez clientele from now on.

Reece did a fantastic job! Thank you. Very personable, which really aligns with great customer service!