Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8893 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2018 — Rated 10 out of 10 by Gene Mixon Zerorez Tri-Cities
What do you like about our products and services?

On time, professional and did a great job.

Report a concern   August 15, 2018 — Rated 10 out of 10 by J.C. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly service, and our carpets always turn out smelling good and looking good

Report a concern   August 14, 2018 — Rated 10 out of 10 by Rob Worcester Zerorez Tri-Cities
What do you like about our products and services?

Daniel was very professional and made sure to explain details of work performed.

Report a concern   August 13, 2018 — Rated 10 out of 10 by Diana Baxter Zerorez Tri-Cities
What do you like about our products and services?

Great customer service.

Report a concern   August 11, 2018 — Rated 10 out of 10 by B.W. Zerorez Tri-Cities
What do you like about our products and services?

Really good products that clean and made our carpet look wonderful.

Report a concern   August 11, 2018 — Rated 10 out of 10 by Mayra Naranjo Zerorez Tri-Cities
What do you like about our products and services?

Christian did an awesome job he took his time and made sure that I was satisfied with the job. I will use Zerorez again as long it’s Christian doing the work.

Report a concern   August 10, 2018 — Rated 10 out of 10 by K.L. Zerorez Tri-Cities
What do you like about our products and services?

Matt was the best.

Report a concern   August 10, 2018 — Rated 10 out of 10 by L.T. Zerorez Tri-Cities
What do you like about our products and services?

Daniel and his partner were very nice and professional. They did a great job cleaning our carpet and got it done quickly. Thank you!

Report a concern   August 9, 2018 — Rated 10 out of 10 by L.N. Zerorez Tri-Cities
What do you like about our products and services?

I like that you guarantee the cleaning.

Report a concern   August 9, 2018 — Rated 9 out of 10 by B.C. Zerorez Tri-Cities
What do you like about our products and services?

Very nice young man who cleaned my carpet. The issue I had is that the tank he used to pre-spay the carpet leaked leaving liquid on my hardwood floor which could possibly ruin the finish. The carpet looks nice and clean.

Report a concern   August 8, 2018 — Rated 10 out of 10 by Rick Callies Zerorez Tri-Cities
What do you like about our products and services?

This is our 2 nd time using Zerorez. Great service and Fernando was very knowledgeable and professional. Will definitely use Zerorez again. I highly recommend you give them a try. Best service I’ve ever used. Rick

Report a concern   August 8, 2018 — Rated 10 out of 10 by B.F. Zerorez Tri-Cities
What do you like about our products and services?

Mathew did a great job with my carpet cleaning, will have him again and will recommend Zerorez and him to my friends. Thanks for the great job! 🤗

Report a concern   August 8, 2018 — Rated 10 out of 10 by N.K. Zerorez Tri-Cities
What do you like about our products and services?

It's clean cleaning...no chemicals harmful to my health and it works beautifully!!!

Report a concern   August 7, 2018 — Rated 8 out of 10 by M.F. Zerorez Tri-Cities
What could we do to improve?

Make sure equipment is in working order. My vent cleaning will have to be rescheduled because the equipment broke down .

Report a concern   August 7, 2018 — Rated 10 out of 10 by Pamela Thamun Zerorez Tri-Cities
What do you like about our products and services?

Very clean, friendly and helpful

Report a concern   August 6, 2018 — Rated 10 out of 10 by C.L. Zerorez Tri-Cities
What do you like about our products and services?

This is my second time of using Zerorez and my old carpet comes out pretty good. The Techs were awesome and I definitely will be using Zerorez again. Thank you.

Report a concern   August 5, 2018 — Rated 9 out of 10 by M.S. Zerorez Tri-Cities
What do you like about our products and services?

the technician was very helpful, informed and friendly.

Report a concern   August 5, 2018 — Rated 10 out of 10 by K.J. Zerorez Tri-Cities
What do you like about our products and services?

Carpets look great, friendly technician.

Report a concern   August 5, 2018 — Rated 10 out of 10 by Gayle Rivas Zerorez Tri-Cities
What do you like about our products and services?

What a great job it did on our carpets. Matthew and Tyler did a fantastic job!

Report a concern   August 5, 2018 — Rated 10 out of 10 by Tim Esparza Zerorez Tri-Cities
What do you like about our products and services?

The work was done quickly, and Ace did a terrific job. Also, it dried quickly, which was a tremendous help.

Report a concern   August 5, 2018 — Rated 10 out of 10 by F.T. Zerorez Tri-Cities
What do you like about our products and services?

Best cleaning of our carpets in ages. Very professional staff and couldn't believe how fast everything dried!

Report a concern   August 3, 2018 — Rated 10 out of 10 by Zach Luther Zerorez Tri-Cities
What do you like about our products and services?

Friendly people, very quick scheduling, and my carpets look better than they have in years. Thanks!

Report a concern   August 3, 2018 — Rated 10 out of 10 by J.W. Zerorez Tri-Cities
What do you like about our products and services?

Good job and very thoughtful

Report a concern   August 2, 2018 — Rated 10 out of 10 by Carol Mendenhall Zerorez Tri-Cities
What do you like about our products and services?

My Carpets look Amazing better than they did when I bought my house and the tech was fast and knowledgeable. The only surprise was I was quoted 109 for the cleaning and when they got here I paid $45 for the hall and 45 for the living room for a few pet stains when I had endulged that in the beginning and was not told of the extra charge? I was just told to let the tech know when he got here. Other than the surprise charges the quality was excellent.

Report a concern   August 2, 2018 — Rated 10 out of 10 by B.W. Zerorez Tri-Cities
What do you like about our products and services?

Christian did a great job, was patient, respectful, and kindhearted. We will surely use you guys again and were unaware of some of the other services that are offered. To that end, we should be reaching out to you soon for inspecting/cleaning the ductwork in our new home. Thanks again for how quickly you were able to get us into the schedule and actually contacting us and showing up when committed to.

Report a concern   August 2, 2018 — Rated 8 out of 10 by M.B. Zerorez Tri-Cities
What could we do to improve?

They were very nice and professional. They did a good job.

Report a concern   August 2, 2018 — Rated 10 out of 10 by K.J. Zerorez Tri-Cities
What do you like about our products and services?

Thank you for cleaning my carpets. Especially for sending a Non-smoker to my home with all my allergies. Fernando was Fantastic!!!! He was on time, let me know when he was coming and did a Great job.

Report a concern   August 1, 2018 — Rated 10 out of 10 by Dana Couch Zerorez Tri-Cities
What do you like about our products and services?

I have to say the technician that came to my house was great, professional, friendly and knowledgeable. He worked his tail off on my tile floors. Yes, I will call Zerorez the next time I need my floors done!

Dana Couch

Report a concern   August 1, 2018 — Rated 10 out of 10 by Nikki Wood Zerorez Tri-Cities
What do you like about our products and services?

Daniel was very personable and professional and my carpets looked great when he was done.

Report a concern   August 1, 2018 — Rated 9 out of 10 by A.H.J. Zerorez Tri-Cities
What do you like about our products and services?

Doesn't take long to dry and the carpet looks great.


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