- Phone: 509-582-9000
- Visit Website
based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was quick
Your technician was very knowledgeable about the services I needed for the multiple pet stains and spent a good amount of time trying to work them out of the carpet. He offered other products and services that I wasn't aware of and I really appreciated that.
Micheal was absolutely fantastic!! Friendly! Informative! And the looks and smells great!! Thank you!
Super efficient and super fast! The tech was very professional and didn’t take long to clean all the areas! Definitely recommend Zerorez!
carpet dried quickly after cleaning compared to other cleaners I have used.
Mathew is a great technician, very knowledgeable and thorough. The only improvement he could make is a little less socializing. I felt the job could have been much quicker had he not been distracted with items in our home which sparked a conversation.
Friendly staff and my carpets feel so much cleaner without sticky residue from soaps.
The gentleman that cleaned the mattresses and my living room carpet was very sweet and did a great job!!!! I will definitely be recommending you guys to people I know
Professional and thorough
The tech was very informed and efficiently solved our stain problem
Our carpets are softer than they have ever been, and they look almost new, except for a few high traffic wear patterns. (They are 11 years old). I love that they don’t use harsh chemicals, but the house smells so nice and fresh!
My carpets are cleaner and dry faster with zerorez
It was fast and well done.
The technician was very courteous and knowledgable. He ensured he wore special shoe covering while in the home. The carpets looked wonderful when he was finished. Great job.
Very good service and work that was done. Highly recommend.
Ace was the cleaner who came to my house, he was very professional and friendly! I will ask for him next time.
Very thorough cleaning, and the technician took all the time needed to make it look GREAT! Price is very reasonable, as well.
Kindness
Personable employee who did great work!
Zerorez gets my carpets looking new, smelling great and the clean lasts much longer than regular shampooers.
I am very pleased with the treatment that was used on my bed, it got most of the stains out and was left much more cleaner than anticipated. The smell was no longer a problem as well and I did not have to worry about the treatment being harmful to my children or pets.
The two guys that came in were very helpful and did an amazing job! It’s like I have new carpets!! Thank you!
Friendly, detail oriented technician. Did a thorough job cleaning my couches.
The gentleman that cleaned the carpet did a great job. The house smells better. Thank you Zerorez!!!
We are very satisfied.... the young man, Daniel, who came was very knowledgeable & attentive to our needs.....Would definitely use your services again.....
Zerorez has always been very timely and professional. The technician that came this time was the best one I have ever had and I will ask for him again. Daniel did an amazing job on my carpet. I told him that next year I will have him clean my couch too, I have only had it a year so not ready to have it cleaned yet. Very nice young man.
Our old carpet looks almost new again. The technician was very curtious and did a great job! See you next time. Bob Gana
Great customer service during the initial call to the end of job.thanks will be using you services agAin
I was very impressed with Matthew, he made sure he met all my needs and he was very professional.

Very professional service - both with scheduling, and carpet cleaner.