- Phone: 509-582-9000
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based on 8938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets always come out clean and the guys are always pleasant and professional.
Good job yesterday and two brothers were excellent. Thanks!
The rug and chairs still look dirty.
It took a day and a half for rug to fully dry.
I would like them to be rewashed.
Clean rugs and your employee was so nice, and very professional. I will ask for him again.
Jeremy was very polite and did a great job on our carpets.
Very thorough cleaning. Cleaner went over everything with multiple devices and processes.
The technician came back out and cleared out a smell for us at no extra charge. Great job!
They did a great job
Each time I have gotten my carpets cleaned by Zerorez the technician has been very professional, thorough and my carpets always come out cleaner than I had imagined they would. I will continue to use Zerorez and would recommend them to all my friends.
Timely and knowledgeable.
Quig did an amazing job! Very thorough! Our carpets have never been so clean!
Great customer service!!
I love that there isn’t any chemicals! The tech was friendly and efficient!
competent, pleasant,
reviewed room areas before and after work was done.
appreciated updstes from the iffice during the window of arrival time
The techs seem knowledgeable and do not rush through the process. Very pleased.
I can't remember our tech's name but he was amazing! Very professional.
I can't remember his name but the fellow who came out was very nice and professional.
The technician was very courteous and friendly. He did a great job in a timely manner.
They showed up on time and were knowledgeable about their products/services. Friendly and answered all my questions. Carpets look good. Thorough job!
On time, great service, and efficient work.
We were called when the technician was on his way and supplied his name and an expected time of arrival. He was pleasant and very competent. He was clear in his explanations of services we could expect, and explained options for some pet "spots" he discovered with his black light.
We are very pleased, once again, with the level of service we received.
Nothing that I noticed..
I like that Zerorez doesn't use any harsh chemicals.
Very friendly an helpful will book again
I like the no chemical usage and how the carpet feels after being cleaned.
Communication was great! Friendly and very informative
I appreciated the online scheduling and estimate because of my busy life. Very happy with the carpet cleaning service. They were on time, explained the process, were courteous, professional and very friendly.
The tech person Riley was on time and polite as well as thorough. I just figured that Zerorez
might have a policy of wearing protective gear for the tech's and mine. We just had a recent
service by the our exterminator and he had and mask on as did I.
But I we will be using the services again.
We were very pleased with the job Qugley did on our carpets. We will be using you again and will tell people about your service.