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based on 8938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First of all, the technician was wonderful and very professional. The carpet was so clean after he was done. They did a fantastic job. I would highly recommend this company.
I like that the service people are friendly and prompt. They tell me exactly what they will do and
let me know if there is something they think I need done and how much it will cost. I just had
my sofa cleaned and it looks great. Except for one wear spot it looks like new! I have also
had my carpet done and it looked beautiful when they were done. I will call them the next time
I need any of their services.
LOVE LOVE LOVE
my house smells soooooo nice and the carpets feel great !!!
thank you soo much
we will be seeing you again next year!
Prompt, great with rn.
Serviceman was very clean cut & professional & fast. No chemicals used and no strong smells.
The techs were efficient and were careful with their equipment....worked hard and did a great job.... also went in depth with the options that were available to us....
Timely, professional, and excellent work! We will for sure use Zerorez again! Thank you!
It was great
Very professional and friendly technician. He did a fantastic job on my furniture and carpets.
We have been using ZeroRez for several years and all ZerRez technicians and employees are very friendly and informative! I love how soft and clean my carpets are after getting them cleaned. I will always use ZeroRez and highly recommend them to my friends and family.
Super friendly and did an amazing job
Not all spots came out. I was given a price, then the worker told me there were extra expenses, an hour in to the job, and tried to negotiate a higher price.
Great service employees are helpful and very respectful and aware of surroundings love the fact they had corner guards but performance was great
We are reminded about Zerorez services via email on a regular basis indicating specials prices. When I am ready for the carpets to be cleans I do not have to search for who I want. We originally heard about Zerorez in Spokane from a couple who did the morning news. We liked them and felt confident in their Zerorez recommendation. Ryan represented your company well and seemed efficient in his services. Thank you.
The technician was polite, knowledgable and professional. He did what he said in the time specified and the product was just as I desired. Thank you.
Such professionals! Carpets always look great after and the cleaners always go above and beyond.
I was very impressed with the work!!! He was on time and done in a timely matter. I live an hour out from Tri Cities so I’m very appreciative of Zerorez for coming all the way out to my house for the price they charge!
Carpet was perfect and clean, fast service, and safe products used to clean carpet. Communication is great and price is reasonable for the service. Thanks!
The gentleman who did the cleaning was very knowledgeable and thorough. He communicates very well during the process since I was out of town.
The employee was very good, explained the process to me, the carpets were exceptionally clean.
The vent cleaning was good, and the tech was great. We were surprised though, that cleaning of the debris around the outside of each vent was left to us. We would have thought it was part of the cleaning process. The tech did forewarn us that there would likely be dust and debris around each vent, but we thought it would have been part of the Zerorez process.
Friendly technician. Did a great job.
You were more expensive with no better results than other companies I’ve used.
Alex did a wonderful job. She not only did a great job cleaning the carpets but took time to explain the procedures and recommended what I needed to get the results I was looking for.
very professional and excellent service. No funny carpet cleaning smell and dried quickly.
Just what the name says...Zero Residue....and the brush that was used was astonishing!
The technician was very pleasant and accommodating and got out even the toughest stains. It was very important to me that no soaps or chemicals were used as I have severe allergies.
Great services, thorough inspection and cleaning. Highly recommended!!
The two young men were extremely professional. The one was a trainee. The main guy knew exactly what needed to be done and was able to explain it. He kept us informed of the progress. I can't say enough about their professionalism and competence.
Technician was excellent and motor home carpets look awesome. Thank you!