- Phone: 509-582-9000
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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gentleman was very forth coming with instructions, and answering questions. Carpets look besutiful
I had some stains on my hallway carpet that I knew would probably require extra treatment, and I told the technician about them. When he was finished, I told him that some of the stains were still there, and he said that he knew that, and was going to get a special stain treatment liquid out of his truck. He came back in and used the stain remover, and said he’d gotten it all out. I tipped him $50 above the cost of the cleaning. But now that the carpet is dry, the stains are still easily visible. SO disappointed.
They appear to do a good job and the personnel who provide the service have always been very professional. The company calls to verify the appointment time and then follows up with a call of the anticipated arrival time on the day of their service.
You did a great job!
Quincy did a great job. I’m very happy with his work. Carpet dried overnight and it’s nice and clean
The staff were professional friendly prompt and efficient. He got slime out of my carpet!!!!!
Products don’t build up on carpet. No strong smells. Dries quickly and carpets feel soft. Guys who worked on our carpets were professional and kind. I will definitely recommend Zerorez to others.
Always enjoy the professional way you do your work from inital response to the cleaning to the follow up. I have never been dissapointed.
Process was simple. Prices good. Great job by technicians.
I don’t have an asthma attack when my carpets are being cleaned. The end result is wonderfully clean.
Professional, friendly, and outstanding service!
The service was very professional and friendly
Very good
You were at my house Tuesday afternoon. Your guy totally missed the cat pee spots in my family room which was a huge part of the reason I had the carpets done. They looked clean but I could still smell them so I shone a black light on the areas and they are ALL STILL THERE. They look exactly the same as before. So please come back and fix these spots in my family room.
Thank you
Name removed Rogers. Phone number removed
Name removed. Phone number removed
Technician was excellent and motor home carpets look awesome. Thank you!
First of all, the technician was wonderful and very professional. The carpet was so clean after he was done. They did a fantastic job. I would highly recommend this company.
I like that the service people are friendly and prompt. They tell me exactly what they will do and
let me know if there is something they think I need done and how much it will cost. I just had
my sofa cleaned and it looks great. Except for one wear spot it looks like new! I have also
had my carpet done and it looked beautiful when they were done. I will call them the next time
I need any of their services.
LOVE LOVE LOVE
my house smells soooooo nice and the carpets feel great !!!
thank you soo much
we will be seeing you again next year!
Prompt, great with rn.
Serviceman was very clean cut & professional & fast. No chemicals used and no strong smells.
The techs were efficient and were careful with their equipment....worked hard and did a great job.... also went in depth with the options that were available to us....
Timely, professional, and excellent work! We will for sure use Zerorez again! Thank you!
It was great
Very professional and friendly technician. He did a fantastic job on my furniture and carpets.
We have been using ZeroRez for several years and all ZerRez technicians and employees are very friendly and informative! I love how soft and clean my carpets are after getting them cleaned. I will always use ZeroRez and highly recommend them to my friends and family.
Super friendly and did an amazing job
Not all spots came out. I was given a price, then the worker told me there were extra expenses, an hour in to the job, and tried to negotiate a higher price.
Great service employees are helpful and very respectful and aware of surroundings love the fact they had corner guards but performance was great
We are reminded about Zerorez services via email on a regular basis indicating specials prices. When I am ready for the carpets to be cleans I do not have to search for who I want. We originally heard about Zerorez in Spokane from a couple who did the morning news. We liked them and felt confident in their Zerorez recommendation. Ryan represented your company well and seemed efficient in his services. Thank you.
Service is amazing.