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based on 9102 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy, fast, no harsh smells
Fast, friendly but not pushy service.
Carpets look fantastic!
My tech Cory was timely, friendly and did a very thorough job. My carpet looked like new.
The two gentlemen that treated our rug and tiled areas did a great job. I like that that the rug cleaning solution does not attract dirt like other products do.
This was my second time using ZeroRez and we will be having you back in the future. Corey was our tech and he did an amazing job with our old carpets. He explained our options and then worked within our budget to get our carpets cleaned. Highly recommend.
The call notifications were very helpful do I could plan around the 4 hour window. Alex did a fantastic job!!!
Carpets looked great after cleaning and service was wonderful.
Zerorez did an excellent job cleaning our carpet in three rooms. Their employee, Alex, explained the process and the time it would take to complete. He was professional and answered all our questions before he started. We love the way our carpets look and will continue to use Zerorez.
The gentleman that came to our home was very informative told us a lot about our carpeting and what he was gonna do, how he was gonna treat the Carpet. He was methodical, taking care to completely clean our carpet. He was a great representative of your company.
Thank you and we will definitely see you again.
Service has been thorough and the quality of the work is excellent
All good, Just wonder if you can use a chemical with some kind of smell to improve the natural carpet old odors.
Left the house smelling cleaning
They were on time, and very polite. They listened to my carpet concerns and did a very good job making them look as good as new.
Great customer service and timely service also answered my questions and was really friendly
I like that the water used is different and the carpets dry so much quicker.
I was able to get an appointment quickly and they were really good about communicating with me.
The tech that came came and cleaned my carpets and some furniture did a great job. They had some jobs that took longer and he volunteered to stay longer and come out to do our house. Will was so nice and helpful and came up with a game plan of what would work best to be cleaned in what order and protected. He worked around all of us, 5 adults & a 1yr old.
He also did stain pretreatment as well as applied protectant to everything that was cleaned.
I'm very happy to have this part of the house and furniture cleaned & protected. Will be scheduling another visit to complete the rest of the house.
Good communication, on time, good prices, good staff (Corey)
Everything worked great!!! And the technician made sure the job was perfect. Thank You
Clean carpet well and very efficient and the very nice and professional young man
Excellent technician
Alex broke my dryer vent tubing when cleaning .
Sorry for any issues. We will be following up with you with an update.
They were early and the technician was so nice.
Your technician, Cory, was very professional and thorough. He was able to remove a couple of spots from our dining room carpet that I thought were permanent. We will definitely be asking for him the next time that we need service.
Our technician was very professional and performed the work to utmost accuracy. I highly recommend this service.
You guys doing good job good product great technician
Easy
Follow up
The carpets came out great. The tech was very friendly and great job on the carpets
Everyone is so friendly and professional from the scheduling, reminder calls and the technician. I was very impressed
EXCELENTE.