based on 1150 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Isabella was very kind and knowledgeable about her profession. This was my first experience at AVEDA Salon and I was very happy with the experience.
What I especially liked about Isabella was that she asked me what I wanted and then she followed through with what I wanted. She gave me suggestions for future coloring, which I believe will happen.
I get to relax and I'm comfortable with my hair stylist. I enjoy going to get my hair done!
The atmosphere is welcoming and friendly, The products by Aveda are heavenly and in synch with the environment. I have an excellent hair cut and the stylist, Bella, is wonderful. She is a superb listener, answers all questions and explains all particulars about hair care, It is a relaxing and calming place.
Lorraine is the best!!! She knows exactly what I want!
Always a good experience
Grace does a fantastic job of my highlights and cut. I am always happy when I leave and I am able to wash it and style it myself and it still looks good.
Very customer service oriented and Maya was very skilled and knowledgeable
They’re friendly. And understand my hair type . Been going there 20 some years now
Phenomenal as always! Maddison is my go to for my daughter and myself!
Everything! I have been going to Balance Salon for 26 years. Carlos, the owner, knows how to take care of his clients. Madison cuts my hair. She is so sweet and does an exceptional job.
All staff are very nice and professional. The atmosphere is clean and comfortable. Autumn is a very great stylist, she does a great job and is friendly to the clients.
The front staff welcomed me warmly as did my stylist. All in all the entire time was an enthusiastic experience
Sierra is the absolute best stylist ever! I drive over a hour to see her every 10 weeks, and she is so flexible and helpful and makes every visit the best one yet! She is so detailed and ensures I am happy with every part of my haircut and I would recommend her to anyone looking for a new stylist!
Madison is my go to stylist...she always listens and gives great direction on my color and or cut
Love them very much. Always so nice and polite, and let me sleep on their chair during appointments hahahahah!
I look forward to going to Balance Salon every month, because my hair always looks for refreshed and beautiful when I leave .I get to see the front desk and their warm beautiful smiles as they greet me when I enter the salon. Also the stylist always say HELLO and compliment me on my new look.Balance Salon is always so upbeat and friendly.
A friendly salon crew, a great haircut and feeling relaxed while at the salon.
Great experience
Appointment was very smooth and efficient. My stylist had good suggestions and my cut turned out great.
I always enjoy my trips to Balance. It's beautiful place and the artists always do a great job. I've never had a bad cut. A couple of my favorites would have to be Lorraine and Bella. They are friendly and sweet.
Better method of keeping customer balances at checkout would be great...
Laureen is great!
Great service
Autumn always listens to what I want and creates magic. I love coming here and relaxing while I get my hair done.
Courtesy professionalism and delightful conversation
Everything. First time on Monday and it was great. Mia was fantastic. Now, Mondays are for me.
Just moved to the area and needed a new salon and found Balance after a search on Google. After many past visits to salons that left me feeling 'meh', I am thrilled to have not only had a salon experience I loved, but one close by I can keep coming back to. Clarissa truly listened to me and did an amazing job with my hair (and honestly, confidence too!). All of the staff were very kind and helpful. Looking forward to my next visit!
Sierra was great listener. Great precise haircut
So glad I found this salon. Madison is amazing. Always very happy.
This is my first time at this salon. I have highlights in my hair and I know how balayage is done. My experience was that my hair was tugged constantly, had been detangled at the bowl…, never had I experienced such rough detangling. I always know that you need to put a detangler spray or something before detangling and who detangles wet hair with a fine toothed brush? Also, I have long hair. I don’t know how much hair I lost in this process. The stylist did not even use a wide toothed comb, it was a brush. My head hurt from all the tugging from the coloring to the blow drying. I don’t know why I was treated this way. I am just disappointed and sad and I thought I’ll send my husband here next time. I will not recommend this salon to him after my experience.