Customer Testimonials
The staff is always very friendly and helpful. You feel welcome and appreciated. Their advice is based on personal experience and is offered with your best interests in mind. The service department is top notch - dedicated, efficient and high quality. You know you are in good hands when you walk through their doors.
Great Service, professional and timely. Very knowledgeable service techs.
Service timely and complete
Quality products and great customer service...
Great customer service!! Everybody at Zion cyclery is passionate about what they do and it shows. I love going to the store! And product choices are excellent. It's my favorite bike shop!
Quality good and reasonable prices
Staff are very friendly
Great service and the staff was really able to help
Here’s a polished and professional version of your message while keeping your gratitude and enthusiasm:
I would like to thank everyone involved in bringing my bike back to its former glory. You truly went above and beyond—far exceeding my expectations. I primarily worked with John, and his communication, expertise, and workmanship were exceptional.
I look forward to continuing to bring my bikes to you for service. My road bike will be next in line.
Thank you again for the outstanding work.
They have good people work there
Great team. Contacted KC regarding squealing on my Wahoo Kickr after I stop pedaling. I sent a short video with the sound. He responded right away, telling me to bring it in, and copying Torsten and John. When I brought Kickr and the bike in, John was there and took a quick look, but couldn't readily ascertain the cause so he suggested I leave it and he would call me. He did call and told me he didn't find the problem but suggested I leave it for a few days and he would ask Torsten to look at it. A few days later, Torsten called and said he had mounted the bike on the Kickr and ridden for a few minutes, but could not reproduce the squeal. He suggested that it may occur only after riding some longer length of time. He also suggested, that I contact Wahoo as they may have an answer. I could not have been more pleased with the customer service I received from everyone at Trek Highland Park.
I like the friendship of the employees. Also the knowledge of the products they have
Quality
The store offered a good range of bikes I was interested in and the employees explained the differences between models well. They were also very kind to make sure bikes were properly fit and ensured that other products, like an indoor trainer I bought, were ready to use right away.
Love their friendly and knowledgeable service!
Experienced and proficient mechanics who can be trusted to work on high end bikes + Fast and friendly service = why I bring my bikes here.
It went as promised, no surprises.
Great timely and freindly service
Trek has been truly so wonderful! You guys are so insightful, kind and offer really valuable advice. True expertise in the field.
Great products and the service is top notch. The team is extremely knowledgeable about the products and how to service all of your needs. Highly recommend the store
People
Serviced my Trek bike, looks and performs like new again, very quick turnaround, helpful staff.
Zion Cyclery has a very professional staff, and very knowledgeable and customer focused in consultation for a new bike.
Quick friendly service
Very friendly and knowledgeable staff. Well done.
everything
Professional, great expertise. And fantastic facilities
Were friendly and service was excellent. I got what I needed done/replaced. And they alerted me and caught other things I didn’t notice. Just things to be aware of and i’ll take care of it next spring. They did a great job, thanks.
Another flawless transaction! Very happy with the latest bike build by Duane! He's always willing to help before, during, and after the build. Always helpful if I need any last minute adjustments. Duane is definitely an asset to Zion Cyclery! Niko has also been a big help through the years too! He even delivered something to me at my workplace recently. No wonder Zion Cyclery has been around for decades and has a very successful business. It's always a pleasure visiting the store. The whole crew is always willing to help! Thank you again Duane, Niko, and crew!!!
Great service and friendly atmosphere