Customer Testimonials
Good customer service, both when selecting right type of bike as well as when adjusting the bike to be road ready. Good quality products.
We had a great experience at Trek Highland Park this weekend. My 9-year old son needed a new bike for his birthday. The salesperson (didn't catch his name) was super helpful, getting a couple different bikes set up to test ride. He picked one and the shop got it checked out and ready for him to take home. Whole process was seamless and enjoyable, and my son couldn't be happier with his new bike. Thanks!
KC was fantastic. Great store (awesome selection), and fantastic service. I will be coming back regularly
Always available to provide good, and quality, customer services
1st time customer for 2 fat tires needing a fix. Very speedy service !
I’ve been doing business here for over 15 years. Purchased a dozen bikes. Great service.
Dwayne provided me awesome service!
Staff was pleasant, store in great shape and they had the item I was lloking for in stock.
Great selection and knowledgeable staff.
Friendly personel.
Service is beyond good…and a trustworthy group to work on your bicycle for sure…
The staff is knowledgeable and friendly.
As always great service. Thank you Torsten!
Always courteous and knowledgeable.
Friendly and professional staff, clean store and large variety of products. Close to home.
The service was great!! Super fast, fixed everything I needed. I should also add that I really appreciated that my tech didn’t treat me like I’m a dumb woman who knows nothing about bikes… first time that’s happened to me!
The team members were cordial, professional, knowledgeable, and very helpful. I would recommend them to anyone looking for a bike.
Very timely service, friendly staff
Very good service and attention—and best of all, a good price.
Your people know what they are doing!
Service Team is great to work with. Extremely knowledgeable
Did a great job
Quick and helpful service
Good selection of
The staff was very knowledgeable and extremely helpful
inventory levels
Friendly service always gets the job done I’ve been I’ve been going there for many years always satisfied with your service and work the quality of the product
Been coming to HP Trek for ~15 years. The best for high end bikes, service and advice. I never go elsewhere. Techs are superior and the corresponding amiable service.
The service is friendly and fast. The only bike store I need. They are wonderful.
I brought my ebike in for a flat rear tire. The tech on duty took me in right away of diagnosing and fixing the problem as well as doing some maintenance on the stem. Great service.