Customer Testimonials
Great customer service!
Friendly qnd knowledgeable service and sales team
Great product selection and if they don’t have it in stock they can get it quickly
Very friendly know what they’re talking about price was decent
I always have a good experience. The tech’s are great and my bike is always completed on time.
VERY Courteous, great service and products; (our bikes were in and out fast) we can’t wait to return for more upgrades on my son’s bike.
Quality service.
I like the personal feel of the interaction with the team of employees. And spending time giving me on advice for my questions.
great service
Always on the spot service that's friendly, courteous and knowledgeable!
Great Great Service and knowledgeable- brought in a non trek bike to service-absolutely no trouble having it fixed- and I was shown another issue with the bike that would have caused a big fall and trek fixed it.
Good job trek!!
Had a bike fit session with Corey. He was patiently answered all my questions and gave some good tips/advice.
Excellent service and staff in every aspect.
Quick shipping. Reasonable shipping. Quality products
Staff is very knowledgeable and courteous. They have everything you need or may need., love their selection
Professional and pleasant
Quality work.
Its expensive but well worth the cost. The staff are very helpful and I am more confident that we bought our children the right bike. I wish they advertised their local delivery option more.
The guy who helped us was awesome!
Shop is always on point.
Great freindly staff & service. TY!!!
Very attentive and accommodating personnel
Attentive and timely
Trek Highland Park is my trusted bike shop for getting repairs done the right way. I have trusted them with my bike before two Ironman World Championship races. And, they have helped me fix issues with my kid’s bike that other bike shops could not properly be fix. I’ve gone to them for over 15 years and the experience is always the same…top tier service!!
Incredible “bike shop”. Calling this place a bike shop is like saying a 3 Star Michelin restaurant is a nice place to eat. This is a 3 Star Michelin Bike Boutique! Amazing place, amazing staff, lots of inventory to choose from. Highly recommend Trek Highland Park for novices and tenured lifelong bike enthusiasts such as myself. KC and his team will absolutely look after you.
Great staff and service
Great service, always on point. Torsten takes care of my bike and is the best. The whole staff is super friendly, helpful and knowledgeable. Highly recommend them guys for all your biking needs.
They put all the extra stuff that we bought on our bikes before we left.
Customer service contact.
Helpful service

Very professional and knowledgeable team. Super helpful with questions and the repair work they do is outstanding. Highly recommend! I’ll be back for sure.