Customer Testimonials
It was my 1st time of business with this store and I look forward to coming back again pricing was fair for parts labor and services thank you guys from Zion Cyclery .
Very knowledgeable and talented staff to help navigate customers through the ever changing, evolving and often compilated bike parts and accessory space. I have purchased multiple bikes, many parts and accessories and have always been very happy with the staff's knowledge, assistance, and service.
Love this place
Very helpfully
The guy was friendly and straight forward with mechanical explanations.
Great service and nice people
I had an amazing experience at Zion Cyclery!
Great bikes, great prices, and truly outstanding customer service. I placed my order for two bikes, and they were ready for pickup the very next day. I spoke with Dwayne on the phone, he was professional, courteous, and made the process super easy. When I arrived at the shop, Nikko helped me out and was incredibly knowledgeable, taking the time to answer all my questions. He even went above and beyond to help get both bikes loaded onto my old hitch carrier.
I highly recommend purchasing your next bike from these guys! Top-notch service from start to finish!
Having been deeply involved in cycling on both roads & trails in the past, I'm returning & playing catch up. À couple of people recently recommended Zion Cyclery. I stopped in to check out the store.The staff was friendly and Nikko in particular patiently answered a multitude of questions and provided some valuable answers & opinions that helped me reach a decision on some upgrades I'd been considering & was able to purchase from your shop along with some friendly advice to ensure optimal performance by cleaning and lubricating all the areas I'd been neglecting. Outstanding experience, I'll be back.
Corey ordered my new seat post for my bike and took care of all the shipping. Great service and will continue to come back.
Service
Great selection and awesome service. Every experience has been outstanding.
The staff here is amazing!
This bike shop is the best for repair these guys are awesome! Great place to shop too!
Very thorough and knowledgeable staff
Great service and a strong desire to help the customer.
Service and sales teams are very knowledgeable and helpful.
Great service, in and out with two new bikes!
Good service, helpful repair guy.
Staff was very friendly and took care of our bike repair right away. Staff also showed my 13 year old son how to make bike fixes the correct way as to not repeat damaging the bike in the future. Very positive experience.
Customer service is second to none!
Good selection of bikes and the staff are all nice and helpful.
They have a very knowledgeable staff, including the repair team headed by Torsten who is terrific. The staff really knows bikes and is very helpful.
Good service
The service technician was friendly and knowledgeable. He went over the bike with me and explained what needed to be done and what was not necessary yet. He was able to install two new tires while I waited. He also made some adjustments, lubed the chain and recommended the tire pressure I should use for my weight and riding conditions.
I could not be happier with this Trek store and the technicians.
I’ve been patronizing the store for years and never had never a bad experience.
The bikes have a beautiful design and paint job. The crew is knowledgeable and friendly.
VERY knowledgeable staff. Not some high school kid who needs a job. Nico explained what he saw and he to fix the issue. Prices are a little high but I feel like I am always in good hands.
Quick concise answer, then shown the difference in inner tubes; which was my purchase.
Fast and friendly service! Competent bike technicians. I easily pass by 3-4 bike shops that are nearer to me, but I’d rather go here for quality service and peace of mind.
Every employee is always knowledgeable and helpful. Maintenance work is always high quality and timely.
Great service, I was in and out in 20 minutes and learned some things that I could do myself next time.