Customer Testimonials
Stood by the product warranty
Nice store friendly service
Use of technology and notes, and an accurate quote up front are all great.
Quick service, knowledgeable staff, kind service with a smile.
Great team, great selection!
I was there yesterday for a Professional Bike Fitting. Robert fit me into his schedule with a very short wait time. He was extremely knowledgeable and helpful, and generous in sharing his knowledge. I took the bike out this morning for a brisk 25 miles with a few friends and Robert’s adjustments and pointers seemed to make a world of difference, both as to bike comfort and speed/power. This was just one ride but Robert’s work seems to help a great deal.
Staff were helpful, attentive and knowledgeable. It was good to have a difficult problem solved. “D” was able to design a wheel not available from manufacturer for my e-bike, so I can ride again. I was very impressed with his expertise. Would highly recommend.
The workers were extremely helpful. They helped my wife learn how all the electronics work on the bike worked. The warranty was clearly explained. Zion Cyclery currently services my bicycles. They do exceptional job. I have confidence in the quality and accuracy of their service.
I thought KC was super genuine and thorough and really cared about putting me in the right bike. But he also showed the same amount of care and tact to ensure I was properly fitted and understood all of the intricacies of my new bike. It was top notch service in every way.
The team and the repair team are so helpful and was patient helping me.
Casey was very helpful and pleasant. Told us about his family working there and at the Zion store. Very personable. Got a good phone holder that he installed for me.
Staff excellent
Very prompt & professional service.
Credible professional and warm welcoming attentive service… shared knowledge without condescension or hard selling…
Really helpful service and friendly, attentive sales people
Very friendly and knowledgeable . Work is always done right the first time.
The brand and the repair shop
The repair I needed (help with rear flat tire) was taken care of on the spot. The service was friendly and good advice was given.
Torsten is exceptional at the service he provides.
The store has everything I need and the employees are knowledgeable and very helpful
Customer service and professionalism
The guys that fixed my bike wew awesome!!
Staff know their stuff.
Fast, accurate work.
They know me as a customer but treat me as a friend.
Attention to detail, followed through, committed staff
casey did a great job/repair. thank you.
I popped in to try a FT bike. The sales associates were very friendly and helpful as was the person who answered my questions when I called prior to arrival.
Torsten the bike mechanic is one of the best guys I have met. One of your sales people sold me a bike they knew would not fit, a 62cm Domane, when I am 6’7” with a 37” inseam, rather than referring me to a different company that makes a 64cm frame. Torsten did everything in his power to help me get a good fit by rigging the bike to more resemble a 64cm.
The staff was very helpful.
Outstanding customer service
Easy friendly service