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based on 21220 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think you all do a great job at mixing education, business and some fun!
provides necessary tools and training to be successful
I do not see any benefit to being a member, but I can’t leave because I will then have issues doing my day to day business.
Your responsiveness to our needs! Making the system better.
from job
Educated and very helpful
I tried to remove the donation from my dues payment , it showed my subtotal without the donation and then it added it back in when I went to my cart
I am not happy with Mainstreet and how they handle disputes. I have been on the receiving
end of an unjust penalty and would not recommend Mainstreet to anyone. Ever. The moment I can get out of this association, I will.
Fast replies to questions.
Professionalism with many great services to agents and brokers.
The people are the best!!!
have been trying to pay my dues due 9/25 or 24 since
last week and the site was not able to take payment. then when I paid today it said my account had been deactivated for this payment not being made and would be reactivated in a day or two.....whenthe payment went through tonight ......the new site is hard to deal with
Professional service to members
More employees = shorter wait time but I know we would be charged for that
I just was having problems paying my bill and the chat helped me out. Very nice and helpful
Membership costs and fees.
Efficient.
Everyone I've spoken to over the years have always been very knowledgable and professional.
Offer great classes. Helpful events and good training
That we have access to so much information that helps us to better understand the changing times and laws, and rules and regulations, and so much more. Also, always looks for new and better tools that are good for our trade.
Thank You!
Reduce fees
If you have any questions about anything they are always ready to answer any questions
Our office moved to mainstreet to save money. Which we are not. The dues have consistently gone up. Why can they not stay the same for 1 year?? They go up every time a bill is due. Thinking of going back to TRAR. At least they provide broker classes and CE either free or at a very reduced price. Don't feel the move was worth it.
Improving all the time! Love everything from the education and events offered to the ease of maneuvering through the website. Top notch association. D
It's easy and simple to use and if you don't know how to do something the help line is available. They're very patient and explain things well.
Very professional organization
I do not like the fact that you are hiding the area where you can opt out on your $20 donation. Plus I tried to pay last week only for you to tell me the site was down. I'm positive you would not of hesitated to fine me for being late with my payment. Also, the phone apt sucks and hasn't been changed since the 19th century.
everyone working together for a united cause
Your there to help us with any questions or situation we need help at.

I really appreciate the help I get when I call in with a problem.