based on 21511 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Miainstreet has such great training . The staff and is amazing whenever I need anything they are so kind an patient. They deliver all best there is GREAT ASSOCIATION!! and I'm glad I'm a part of Mainstreet.
Tonie Adams
Coldwell Banker Realty
The Groves
Very informative and helpful when you need it.
My question is why in the heck would you bog us down with this stupid survey. And on a Saturday am we are all busy in a crazy market. And what did this cost?
Kind of expensive.
Once again there was a change made without letting agent and subscribers know. I went to pay my bill and the log in page had changed. And with that so did my saved password. PLEASE CEASE TO MAKE CHANGES TO THE MLS WITHOUT BROKER APPROVAL.
Thank you
First name removed
Website gets more complicated every year.
Paying dues and adjusting rpac payment is confusing .had to contact support to figure it out
Shouldn’t be complicated
Also don’t like getting 5 calls reminding to pay dues.
Government Affairs activity, educational offerings, Pro-standards enforcement, social activities
Services are user friendly and easy to navigate.
Rules are broken regularly by some mega broker agents/teams, seems like it doesn't get called out ,because they keep doing it.
The is no disclosure with a bill about a fee when credit card is used. Only at the time of submitting the payment.
Too expensive!!!!!!!!!!!!!
To be honest I don't think the site is easy to use. I would like to see a web based site to be more user friendly and not have figure out how to find listings. If you don't use this all the time its hard to find your way around.
Even when sending a message via cell, it's not really working as designed. Someone already reached out to me and they didn't understand what I was trying to say.
You need testers that are users of the system to get the best product.
more information on how interest rates effect the market.
more information on international real estate and how to get licensed.
Tools like RPR
I really truly hate paying these unnecessary fees.
Bills are just getting too expensive
You have deceitful billing. Including a contribution to look like part of the bill is deception and especially after everything that NAR went through it just creates more negative reflections of who Realtors are. You have been doing this for decades and it is a shame. There is no other billing in any other industry that sneaks contributions into the bill like you do. After many complaints you have made changes yet still keep it hidden in the bill as a default..
Get rid of the fee for using a credit/debit card. It's 2026, not 1926, nobody wants to write a check and hand deliver it. You already nickel and dime us to death without this additional fee.
MLS is from the dark ages..... Customers don't like the searches we send to them. They prefer to go on Redfin, Zillow, etc.. to see listings.
Fees are high. I am an agent in Florida and our fees are much less.
Very Happy with the services you offer. Staff is always available and very pleasant with work with.
Great Services
Staff and support
Website is horrible. Just another Illinois money grabbing organization.
The fees are getting higher and higher!!!!!
I love Mainstreet, and I recommend our association every chance I get. I always say, when you’re with Mainstreet, you’re with family. They truly make you feel that way.
There’s a genuine commitment to supporting their members, providing the education and resources needed to grow and succeed. And the staff? Simply the best, always showing up, always giving their all.
Fees are too high for seniors trying to make ends meet. At this point in my career, I recommend no one.
The are extremely helpful and knowledgeable.
Realtors has no choice but to join a board of realtors
you are here to make money and not for the agents.
Why? You don't really care.