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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You didn’t disappoint. Just trying to cut down on my expenses and not sure I see the value you add other than MLS
I personally feel Mainstreet, IAR and NAR are way to expensive for the service that are provided to us.
There are random fees added to my invoices which are optional but not easily able to take them off
Every time I call for help Main Street is professional, helpful and very kind. As things keep changing and I being an older agent, I many times need to be walked through some of the changes. Main Street is always there for me and is always patient with me.
Fees are too high.
Need more accessibility for ALL realtors regardless of if your Full time or Part time. We all pay the same amount in Fees.
Have more events in Tinley Park which is closer for the members in chicago and certain suburbs out south..
Mainstreet fees too high. You keep raising fees while losing agents. With high interest rates and lower sales, the average agent is struggling to survive while Mainstreet continues to increase fees. Perhaps fees could be on a sliding scale based on agents's real estate income. That would be more fair and help some agents to stay in the business until things Improved for them. In life, we all have problems that befall us and prevent one from having the same volume. Family member requiring our full time care, death of spouse or child, medical expenses etc. After over 45+ years in the buy, I no longer believe in or have faith in Mainstreet caring about it's members
Very helpful and professional
Quick searches on Forms and Reports. Emailing clients listings from APP
Always very helpful
Very good training opportunities and personal service!
Fees are very high. I'm a senior citizen and getting ready to retire from RE. My fees are the same as the young, motivated agents that are selling million dollar properties. I can't keep up with today's technology where the buyers can view homes, make an offer, acquire a mortgage on-line and never have to speak to an agent. RE has changed and I no longer want to be a part of it.
Everything
Easy to reach. Super helpful. Knowledgeable. Polite.
So many education pieces at Mainstreet!!!
Easy to seal with and very professional
Make the website easier to use and lower the fees
Functional and professional!
Reliability
Quit upping our fees
They an are extremely helpful when I call in with a question.
There is no value provided for the amount of money that I paid the only reason why I'm there is to have access to MLS.
Straight forward classes. Helpful reps and easy billing.
You can allow members to remove the PAC fee.
Mainstreet is always quick to answer my questions or send me in the right direction if I called the wrong area. I couldn't appreciate them more.
Website needs work, can’t share on text message to clients about listings. Paying dues is more difficult than need be
All the services provided
Only wish those of us up north had more opportunities to particiapate without driving an hour and a half
Very helpful...

High cost, low value add to the process