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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Continousl updates and classes
You didn't
Great association and services.
The staff is usually very helpful and responsive.
Service and Training
The association provides adequate information in a timely manner and stays on top of the market updates.
My reminder notifications for dues and fees was through my office number. So all theses years I could've been notified via cell phone rather than paying the late fees :-(
Always someone to personllay talk to. Veryb responsive!
Very rewoinsive
Let us know when the e r ed is an invoice due. Not just lock up the account
zoom and in person opportunities
The new management seems to not understand what their "clients" -the agents need. The new website is horribly layed out and way to cluttered.
Fees go up every year with no explanation. MLS property search emails only display a maximum of 10 homes. Users should be able to click on the house from the email and be taken directly to the listing. While it is nice to finally have Zenlist, we should not have to pay extra if we have more than one client utilizing Zenlist. Clients continue to choose Zillow or Redfin as they are much easier to use and they cost nothing.
Mainstreet Realtors has always provided innovative services that have helped me be a better Realtor over my nearly 50 years of business.
Website portal has everything you need! From contracts and documents to networking with other professionals. Staff is very friendly and efficient! very pleased with Mainstreet!
Always easy to get in touch with someone and get help. The forms are awesome.
He was kind, and very helpful.
I am very happy with services and classes you offer
Education is amazing. Everyone is very helpful.
The fees are unfortunately too high with little benefit.
Curious why our dues continue to rise and CEO and CFO salaries and outside compensation continues to rise as well?
Realtors have no say in the amount of dues we are charged. Who votes for/consents to pay raises for CEO and CFO?
Given the dues we pay, why are we being charged anything for classes ??
The public doesn't know what "realtor" means. Most citizens don't know how to properly spell "realtor," nor do they know how to properly pronounce the word.
What is Mainstreet doing to educate the public about buyers signing a contract with realtors to be represented? I'd like to see billboards, television commercials and social media spreading information about the changes DOJ requires. Maybe the Mainstreet public education budget should be built around public awareness instead of executive pay??
Very responsive to their members
Annual dues are outrageous! Not just Mainstreet but all over dues. Almost $800~
Very helpful and powerful
The service they supply and I always feel like I am updated on the changes that accrue daily.
Love the ease of getting updated forms.
The costs are exceptionally high for little perceived benefit. The technology used by MLS is poor relative to companies like Redfin or Zillow, which utilize their funds to produce technology customers want to use. Stop taking advantage of the people out there, making the money, and provide real service rather than roadblocks.
I want to be frank— after 33 years of paying in to NAR and all its subsidiaries…. I find zero value in this organization— this is not meant to say the people working for it are zero value but the organization as a whole I feel is sucking more money out of Agents, barely making it at this point, every single cost for Agents has gone exorbitantly up— while commissions have gone down— you would have to be crazy at this point to even get into real estate!
I never pay late fees with anything, somehow I seem to pay a late fee every single quarter. Text message reminders would be nice, or automatic billing without RPAC on there (I don't support any form of government lobbying)
I always get my questions answered and resolved with a quick phone call to you. Everyone is super kind and helpful. I don't know any other organization that has such great people!