- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are out in Sandwich so we do not use many of the services or in house classes, but they are very good about support if you have questions or issues
The website is user friendly, when calling CS they are very knowledgeable and understanding always willing to help with my needs.
Thank you
I absolutely love this association but I am disheartened that the cost is getting higher and higher every year. It seems like 2 years ago the cost was just over $600. Otherwise, this Association is the BEST
I've been a member with Mainstreet since before it was main street. I'm not disappointed with mainstreet at all but it just does not stand out from my other association (CAR, Heartland, EBOR, TRAR, FoxValley). A merger to 1 association with one MLS would I think be a great thing.
I don't see the value as of yet.
I love the staff, their experience and their willingness to help with anything :)
They are always helpful when you have questions about anything related to your real estate business.
There always polite and have all the answers
the help when needed.
Friendly, helpful customer service. Great catalog of classes
In person service is hard to find these days, thanks for picking up the phone with a person.
I needed the income tax info related to the dues and Teresa took care of it immediately.
Perhaps in the future, when you send out the Annual Dues notices you should include a separate memo with the income tax info, so its all together the next time we look at it in April next year.
Mainstreet has great staff and great classes and committees.
too expensive and fees continue to rise
I always appreciate your help desk and quick response to any questions
Solved my issue immediately.
Plenty of useful services that assist us with running my business.
Good people!
Good training!
Good events!
My problem was resolved quickly. Very knowlegable and friendly. Thank you
You offer classes and resources that enable your members to advance in their professional development, your staff is knowledgeable and helpful. I always recommend Mainstreet !
Everyone is super helpful and very knowledgeable
I like all the forms that you provide.
Hariet Kubict was excellent. I am so glad I came to her class. Yes. I woule recomment her!
Do say you'll make things right
Thank you all for putting on such a wonderful presentation for our annual Professional Standards Committee Training. I find this information to be extremely valuable. I feel like it's additional knowledge and education that we are privileged to be provided. Mainstreet does a stellar job of keeping us informed, protecting us, and keeping us up to date on current matters, and always in the best interest of the members and our clients. The innovation and technology provided by Mainstreet is crucial to our continued success. There’s nothing short of fabulous here at Mainstreet! I always learn something new when I participate with anything to do with Mainstreet.
Thank you!
Richard Vesely
The quick response to questions, the knowledgeable staff, and the availability to get connected with someone quickly.
Yesterday I took the NAR survey about ads. The ads either do a scare tactic of what could go wrong without a realtor or they simply do not narrate the value addition of a professional assisting the process. We have continually failed to define value Real Estate professionals bring to the table.
There was a question in that survey askign if the local board does anythign to generate awareness- to which i had to answer No. We pay a lot and I am happy to pay as long as my industry has the respect it deserves. Consumer still feels they can self navigate and continually leave money on the table by using redfit or zillow. The short change of our industry that provides subpar service. This industry is known for just higher sales and hitting the numbers instead of being marketed as service industry that helps consumer navigate their investment. I am so beyond sorry for the way the industry does not educate consumers of the value we bring.
*gets off the soap box*
Too expensive. Especially for a new realtor starting out.
everyone there is very friendly and helpful in every way to help you achieve your goals with continuing education. Updates with changes to our forms.
Education, networking

everyone is helpful and friendly.