based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So many inexperienced real estate agents when it comes to info. in the listing sheet. Inaccurate data when the listing is put in the system. I report violations often and don't hear if anything was done or if the listing agent was fined. We should all strive to be more professional in this profession.
Mainstreet provides the tools, education and network to thrive in the competitive Illinois market. As the largest association, Mainstreet offers immense value that goes beyond just providing access to MRED. I serve on several committees and I am the Chair of DEI, Mainstreet gives us a safe space to discuss real issues that affect not only us but the communitys and clients that we serve.
All the education offered as well as Professional Standards Committee is the best!
Professional & friendly service on the phones, timely updates on news/announcements, & some of the best legal documents in the country!
Why? You don't really care.
Miainstreet has such great training . The staff and is amazing whenever I need anything they are so kind an patient. They deliver all best there is GREAT ASSOCIATION!! and I'm glad I'm a part of Mainstreet.
Tonie Adams
Coldwell Banker Realty
The Groves
Very informative and helpful when you need it.
My question is why in the heck would you bog us down with this stupid survey. And on a Saturday am we are all busy in a crazy market. And what did this cost?
Kind of expensive.
Once again there was a change made without letting agent and subscribers know. I went to pay my bill and the log in page had changed. And with that so did my saved password. PLEASE CEASE TO MAKE CHANGES TO THE MLS WITHOUT BROKER APPROVAL.
Thank you
First name removed
Website gets more complicated every year.
Paying dues and adjusting rpac payment is confusing .had to contact support to figure it out
Shouldn’t be complicated
Also don’t like getting 5 calls reminding to pay dues.
Government Affairs activity, educational offerings, Pro-standards enforcement, social activities
Services are user friendly and easy to navigate.
Rules are broken regularly by some mega broker agents/teams, seems like it doesn't get called out ,because they keep doing it.
The is no disclosure with a bill about a fee when credit card is used. Only at the time of submitting the payment.
Too expensive!!!!!!!!!!!!!
To be honest I don't think the site is easy to use. I would like to see a web based site to be more user friendly and not have figure out how to find listings. If you don't use this all the time its hard to find your way around.
Even when sending a message via cell, it's not really working as designed. Someone already reached out to me and they didn't understand what I was trying to say.
You need testers that are users of the system to get the best product.
more information on how interest rates effect the market.
more information on international real estate and how to get licensed.
Tools like RPR
I really truly hate paying these unnecessary fees.
Bills are just getting too expensive
You have deceitful billing. Including a contribution to look like part of the bill is deception and especially after everything that NAR went through it just creates more negative reflections of who Realtors are. You have been doing this for decades and it is a shame. There is no other billing in any other industry that sneaks contributions into the bill like you do. After many complaints you have made changes yet still keep it hidden in the bill as a default..
Get rid of the fee for using a credit/debit card. It's 2026, not 1926, nobody wants to write a check and hand deliver it. You already nickel and dime us to death without this additional fee.
MLS is from the dark ages..... Customers don't like the searches we send to them. They prefer to go on Redfin, Zillow, etc.. to see listings.
Fees are high. I am an agent in Florida and our fees are much less.
Very Happy with the services you offer. Staff is always available and very pleasant with work with.
Great Services
Staff and support
Website is horrible. Just another Illinois money grabbing organization.
The fees are getting higher and higher!!!!!
Dues are too much for what is provided and the number of members