based on 21511 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The support has been solid—staff is generally helpful and responsive.
That said, the fees are very high for what’s being offered. The overall value just isn’t there. For a required membership, it feels overpriced and under-delivers in terms of tools, resources, and real business impact.
Agents deserve a better return on what they’re paying.
To be honest it’s just the organization dues, Kinda expensive for the ones who just starting off and with the market being how it is if this one someone only job they wouldn’t be able to afford the dues.
Not sure
The staff are readily available to assist. Also, if there's an issue with improperly listing a property, they will notify you and assist on corrections versus immediate fines and sanctions.
Anytime I've ever contracted them for information, they always provide the information to me in a timely manner, training, etc. Keep up the good work. I don't know anybody there ,but I was just there recently and very very satisfied with the service they provide!
Professional, very responsive and always can handle any questions or concerns.
Promptness and helpfulness
There's no protection for small brokerages.
Forward thinking. Staff is very knowledgeable and quickly answers questions.
Not seeing everyone’s listings, cooperation with only limited companies
Ease of use and surplus of information.
Website is not great. Sentrilock is costly, classes and events are always over an hour away. Now a $30 late fee for 3 days late, I was out of the country
I am able to ask questions and get answers. I feel like they have our best interest at hand!
Everything in one place and excellent training and CE classes.
Quick and easy responses
I like the educational programs.
Great services!!!
I feel they are well rounded and inclusive to all facets of the industry. Mainstreet's services crosses all boundaries of real estate to serve all its members.
Joy was great in getting my education requirement completed. Professional and compassionate.
The cost fees are insane, and for what?
Very friendly and helpful staff.
Service was excellent.
Always helpful and friendly service
Too expensive. We pay monthly to our realty office and more to you.
Not sure why we even need you.
Each office should be able to take care of this stuff independently.
I am not aware of any benefit I receive from main st, I am required to be a member but they provide literally zero support to my business in any way. I just get giant membership bills from them on a regular basis it feels essentially like a legalized scam system.
Services are great. Fee expenses are very difficult for Brokerages that are small.
When I owe money you call. When I send a message you never respond
I have always liked Mainstreet, I always use the forms because they organized and easy to fond the one your looking for. As the MLS it takes you 15 mins just to find the right one. At first I didn't like the new layout but I am used to it now. So it doesn't bother me.
Your fees are sky high for what we get and now you are opening up MLS to the public. Also stop adding RPAC to the bills
Every time I turn around you are charging fees and threatening to cancel access if late. This board offers nothing to it’s agents