based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Services are great. Fee expenses are very difficult for Brokerages that are small.
When I owe money you call. When I send a message you never respond
I have always liked Mainstreet, I always use the forms because they organized and easy to fond the one your looking for. As the MLS it takes you 15 mins just to find the right one. At first I didn't like the new layout but I am used to it now. So it doesn't bother me.
Your fees are sky high for what we get and now you are opening up MLS to the public. Also stop adding RPAC to the bills
Main street.Is there when you need assistance.
Just feel like as a new agent over the last two years I've stayed in the know with all the new developing laws and technology. I also feel like there's a team of people really fighting for us and making sure we have the help we need and knowledge to best help our clients.
Any time I need help, they provide what I need to move forward. I have never had any issues with the organizaiton.
Extremely helpful in getting me to where I needed to pay my bill and explain the breakdown of it
On the payment of membership dues all of a sudden there is a $5.00 processing fee.
I can avoid the fee if I drive to their office which I can not because of Gasoline prices.
The payment should have a choice either echeck or credit card.
Always helpful when I've placed a call for questions. Has everything i need as a broker program is easy to follow.
Try to help any time they can
Plentiful classes and up to forms.
I'm indifferent. It is our only source. I have nothing to compare it to. Who would I refer to?
Mainstreet offers so many services!
Sentrilock boxes are more than every other place in Chicagoland. Why?
You cannot pay for your fees online except by using a credit card. This is problematic if you are charging a flat rate fee to use said card. The option to pay via a checking account online should be made available.
its ok
Always helpful, and knowledgeable…
Very professional and polite
quick response to my chat from the website. thank you
Fees keep going up and now charging a credit fee.
fees way too high
always professional and always willing to help
Email reminder are helpfulfriendly resourceful telephone agents providing assstance with live agents is a plus as well
When needed they answer my questions.
Helps keep us informed about what is going on in the real estate industry
this is a complete rip off, the fee should be half of what you charge
very informative and solved issue immediately
The dues and fees are exorbitant. You can't opt out of fees for what you don't use. The value for the money isn't there.

I am not aware of any benefit I receive from main st, I am required to be a member but they provide literally zero support to my business in any way. I just get giant membership bills from them on a regular basis it feels essentially like a legalized scam system.