What our members think of us!

I do not receive the value that matches the amount I pay and it's very misleading to include an optional donation on the invoice.

$20 mandatory donation

expensive; fair amount of issues this fall and down-time this Spring due to Zillow and other situations

Generally speaking the NAR, IAR and Mainstreet as the local chapter have not done enough to protect private property rights. Leadership at the National and State level has been overly partisan. While I understand that Illinois is a deep blue State, politically speaking, turning a blind eye to blatant abuses of private property rights has been detrimental to our profession and the clients/customers we serve. At the State level we have abdicated our duty to carry out, to the fullest, the core mission our trade group.

I really only use Mainstreet to make sure I'm using the most current forms/contracts and to continue my access to MRED. However, I do admit I'm likely underusing the resources and networking available so I can't speak to those benefits.

Personalized service that I receive when needed.

Reminders

The commercial searches are not specific enough to serve investors seeking self storage facilities. I have to pay for other real estate databases access to conduct searches and find relevant comp and market information. We pay a high membership which I expect to provide all real estate market information in the service area.

Hi,
When we call for help, response was very goo and help us quick. also main street has all god program.

Questioning whether Mainstreet truly holds its members to the ethical standards it promotes

The website needs to be made more usable. I have never been able to download a form from it for some reason. No matter what I do in the settings, the site's download is always blocked. The invoices are also ridiculous. It should be straightforward and easy to remove the rpac from our invoice, not have to see/remember that it's a small font, greyed-out "modify" button next to some text that you need to click to get rid of it.

Answers questions promptly

Online chat. People that listen and willing to assist.

Stop raising prices for dues, sentrilock etc. while many longtime agents are leaving the MLS and or the business due to your high costs and their lower sales volume. My research has shown our mls fees are higher than many others.
Second suggestion is re payment of fees. I understand if you want to charge $5 for a credit card and check is no fee. But I don't believe you should charge $5 for debit card where you obtain the $ immediately. faster than a check. Why should agent spend $8 on gas to drive a check out when you can have the cash from. debit card in a minute??
I look forward to your response and reasoning
Name removed 88302

I'm paying significant dues and get very little in return. When I call in for support and am rushed off the phone--that's just makes me think I'm wasting money even more than I am in this market. Customer service is key to making your clients feel like they're getting something for their money in any market.

absolutely worthless

All it always offers

Supportive Feel
Good Training
Friendly staff

Make it more important that Realtors give information that only they can give.

I don’t have any complaints. You guys do an awesome job. To be an agent today is costly. Not just to be a member but also to get business.

MLS Help Desk

It's very difficult to improve an association in the realm of real estate because most do not know what they are missing or what is possible from other associations. Mostly, it's looked like a grouping by area that guides local regulations. I think pushing meet and greets and getting in front of people is the key. One thing I've seen in other states is MANDATORY in person initial welcome meetings. Many have done away with Zoom welcome meetings and forced people to show up and that is your chance to get people interested.

Easy access to listings and I enjoy Remine

Great Communication. Great service

I wish the extra 20.00 contribution was not on the bill but could be added if you wanted to pay it.
By the time you put your info in it is hard to see were you can delete it for payment

I think policing of the Agent listing data needs to be better scrutinized, especially where condition, room count and square footage are concerned. One example is when the age of the property is stated as "unknown" but all you would have to do to find the age of the property would be to click on the Assessor data. Education of Agents needs to be fostered. Also searching for sales should be easier to do by geography and you used to be able to click on a property in a list when hovering over that property on the map and then by clicking it would sort of save it so you could select sales based on their location on the map and then after closing the map you would have your list, but now it does not do that.

Could improve your service education department needs more help. Maybe you need to hire one more or two more employees think about that for 2027

Excellent communication and assistance if needed.

Fast response to my question.

Prompt, professional and very helpful