based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The various programs you offer as well as the classes.
I have found the fees are a little higher than expected as they continue to increase yearly.
Any time I have any question I get help right there . Very patiently they will walk me through . I am happy that I am member of this organization.
Besides being a managing broker, I am also a certified real estate appraiser. There are properties that I appraise for a purchase that sometimes come in below the contract price. But yet I see the closed price of that particular property being reported sold at the contract price when there is an appraisal on that property below the contract price. How is this possible? In my opinion there is an overpriced sale in the system. Why not include a copy of an appraisal if one has been done on the property and include it in the listing as a supplement. It does not have to be the entire appraisal, but a date and a appraised value. It appears that the structure of the listing report is flawed, no matter how much the property gets appraised it is reported as the contract price or higher, even though it was appraised a lot lower, regardless of a lot lower appraised value. There is also a misleading info. on listing reports, regarding room count above or below grade, and square footage is not calculated accurately.
High fee and the mls is so outdated! It cannot compete with competition like Redfin and Zillow. Although you try to get tools and apps like home.com (that Homesnap was a joke).
The fees are going up each year and I don’t see the value for it and it’s just getting worst
Prompt professional responses.
They are helpful, very professional and can answer any questions you have.
It's the complete package:
An Executive Team second to none with John Gormley, CEO, Kate Sax, Professionalism and Career Development, Kim McCoy, Operations, Member Services, RPAC, and Patrick Caffarelli, CFO, along with all the Staff. The Board and our President will continue our path to success.
This unbelievable Team provides all that a member needs and wants to enhance their career, stay extremely well informed and improving their profession and growth.
The best education is provided by two nationally acclaimed/known teachers/trainers: Lynn Madison and Chris Read.
There is much more but I'm running out of space...Thank you Mainstreet for all you do for us.
Piero Orsi
RE/MAX Showcase
Always quick to answer my questions.
The website is not user friendly!!
Diversity at ALL levels.
That you are on top of things and always a good source of information. Mainstreet is run well and has extremely qualified professional on it's numerous committees. The staff are very knowledgeable about the industry and challenges to its members. The education department offers a vast selection of topics as well as its on demand library. They are a true partner to the brokerages and agents it serves.
Available to answer questions when needed, website is easy and friendly and frequent trainings.
Way too many expensive fees. You sold us out to Redfin
Response to communication
Mehta
Every time I have a question I gwt it answered quickly.
Every time I call. No one answers the phone.
All the perks!
Responsive, professional and very helpful
Great
Everything is bundled together which makes paying fees easier
Service, Employees, Follow-up
very helpful we get our answers right away and they are very pleasant and responsive
Monile app and always a helpful person at the MRED Help Desk
Sessions with Carrie Little very informative and interactive.
Everyone I speak with is always friendly & knowledgeable.
Multiple classes and communication on everything real estate. Ex: Laws, ethics, trends, etc.
Im not a fan of if you miss a payment by a few days and you call to ask for a waived late fee, you are met with attitude and no help whatsoever. I also absolutely hate that there are attempts to force me to pay for politcal action committees by putting thier donation on my invoice. I have not had one positive interaction with Mainstreet.
I forgot the due date for my dues because my daughter has been in and out of the hospital and forgot the due date because of this. I asked for a simple $25 late fee removal and it was denied. Christi Koziol tells me they have to ask the board of directors. The board of directors denied this simple request. This is absolutely ridiculous I can't get a $25 late removed after the thousands I have given this association.
I think the cost to be a part of this board and others is really just getting to be too much of a burden on our people. We have to look at ways to reduces spending not increase fees.
the value you add is wonderful, yet there has to be a better way to deliver without so much of a cost in this market.