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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and prompt service; wide variety of class offerings.
Professional service. That said I believe that the model should change. You cater to small brokers. The larger companies and the100% concepts ha e a harder time getting services that they need.
Don't hit us with a large annual fee in payment at a bad market time (November/December0. Divide it up into quarterly or at least semi-annual payments.
AFTER A WEEK OF TRYING TO GET ME SWITCHED OVER FROM MY OLD COMPANY --- I WAS DEACTIVATED AND I COULD NOT GET ON FOR AN ENTIRE NIGHT AND WAS ALSO TOLD I WAS UP AND RUNNING. I WAS DRIVING AT THE TIME SO I DID NOT CHECK- THIS IS UNACCEPTABLE AFTER I WAS CHARGED $50.00 BY MORE WHICH HAS INCREASED SINCE JANUARY OF THIS YEAR SO THAT I CAN HAVE A CLIENT CALL ME AND I HAVE TO TELL THEM I CANNOT GET ON MY SYSTEM! THIS SHOULD BE MUCH EASIER!!! YOU SHOULD REFUND MY ENTIRE COST!!! Name removed
Able to talk to real people anytime during normal working hours.
Professional and Organized.
Offers variety of ways to assist in my real esttate activities and transactions. Thank you
Knowledgeable staff
They are responsive.
Keeping fees as low as possible
Better regional distribution of activities, classes, etc. - impression is they're weighted toward the south (Downer's Grove). Those of us who were assimilated from RANWC sometimes feel a little... 2nd class.
Every year u represent the extra money for donations like it is mandatory. This is what you would expect from a used car dealer.
Quick response to any situation I may encounter.
up to date technology and concern about emembers
Good service and convenient
Arbitration process
As a new realtor, I had a question regarding activation of my sentri card.
The help line was very friendly and helpful.
The thoroughness, the lead times provided for upcoming dues and the use of technology.
Organization, variety of services and assistance, friendly professional staff.
Right on the spot.
Professional and responsive
Don't be so afraid of giving some basic legal advice. I cannot afford to keep an atty on retainer. Currently I have two deals totally $29k and no one wants to give me some guidance or even, for that matter, what I may have done wrong. It's awlful lonely out here all by myself and don't our contacts mean anything or will they stand up in court?
Most of the Realtors I know are members, in fact, I do not know any who are not. I think the programs this year have been great. Loved having Terry Watson this year and Marki is always a great addition for classes.
Prompt answers to my many questions
Well informed staff and cheerful
Always available, kind and courteous when providing the necessary information pertaining to real estate.
The Education Department, giving members many
Opportunities for CE requirements and other educational
Opportunities. Thd Affiliate members who support
Realtor(r) members. Government Affairs and
Professional Standards!
Lower fees for membership
When you don't use all services. Example
Managing brokers
Who don't list properties in MLS would pay less.
Great communication and easy to get answers to questions and locations.
current updates on site...
easy to contact, friendly and knowledgeable.