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based on 19986 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional but friendly servic and very prompt! Thank you. Kathy Last name removed
Very helpful and polite staff.
Everything. I have no complaints.
I attended a class on farming on May 19, 2014. There was a technical problem which prevented the Libertyville attendees from seeing the presentation. We were told that the class would be made available to me later. Never received any further communication from you. It would be nice if you kept your promise. Name removed Phone number removed
Most of my contacts in RE already belong! No disappointment.
Education and Sentrilock assistance
reliability of mred
You can pay your bill online
We need one day codes back. That is the advantage of sentrilock. I have had to switch back to combo boxes. It is difficult to always have to meet inspectors, appraisers & agents without sentrilock. It is a waste of my time.
Friendly and knowledgeable personal. Top of the line..............
There is no need to recommend your organization to a friend - if they are a business associate in Real Estate - they already know of you.
Variety. Great customer service
Ce classed and near to my home
More classes
Your location is the only set back.
The MLS is very user friendly and provides a wealth of information to provide to our clients. The staff if efficient in responding to questions.
So far everything. I can google and find out what I'm looking for.
Quick answers to any questions I have.
When paying the dues there should be more explanation on how to remove the donation fee. The fee should be what it is and at the end there should be a choice to add the donation if you feel like it. It is almost like you are trying to trick the agent and that doesn't seem right. I know a couple of new agents that didn't check and paid full $530 because they didn't ask how to remove it and they waited till the last day to pay it. Once they found out that I paid $505 they didn't understand why. I explained it to them but as a new agent myself I could see their frustration.
Everything
Friendly, competent, thorough and accessible.
They are up to date. The staff are very well informed and always courteous.
Website is easy to follow and employees are very helpful
I've been a realtor for 13 years and not convinced what benefit any of these organizations are.
1. While I agree with the stand taken on not issuing one day codes, the other boards make it very difficult as they don't require agents to have sentri cards.
2. We pay dues for NAR, IAR and local boards and how do all these associations, groups benefit us realtors.
TOO FAR TOO BIG
I am a new broker and I've experienced great service.
No disappointment. Just wouldn't make that kind of recommendation
It is very user friendly and the help desk is always available
Professionalism, helpfulness, quick in responding and Seek ways to bring education for their members.
Thank you!
I love being able to explain how circumstances in one's life (latest one being I NEED to be late in getting my 2015 dues into MORE) and having an understanding ear on the other end of the line. This December hit us very hard financially and I will not be able to make payment until 12/29 as I explained to Tracy. Thanks for listening!!!!!!