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based on 19986 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your dues are less than North Shore-Barrington yet we get the same personal service as NSBB.
???
Quit adding all the "benefits" to MLS and MORe. There is a big difference between "Need" and "Want". I don't do as much real estate as previously, but years ago I kept telling MORe's staff to stop the additional flow of "stuff" to the MLS. In 1999, we had the MLS in great shape! It was easy to use and extremely accurate. NOW it's full of a bunch of garbage. To fix that you have added more options to fix the garbage. Why not just demand that certain information be included and accurate when it is input to the MLS? If it's found to be wrong, slap a big fine on Realtors. They'll shape up immediately.
If you could see what I see you would be aghast. What is put in the MLS is not necessarily what the true info on the house is. Room sizes off by feet. Let's not even go to "enhanced" pictures - that's a joke and waste of everyone's time and money.
In 1999, you could trust a "10" as a home in great shape. Now they are using "turnkey" as a 10, but it turns out to be a "7" when you get inside. Square footage was the best addition, but the info may or may not be true. I had to check two appraisals recently and the Sq Footage on the MLS Listing stating it was from the Assessor's Office were really off!
Nothing in the MLS is trustworthy any more. But I don't think it's totally MORe's fault. There's too much to deal with and with all the work involved in selling real estate no one has the time to use everything and do a good job.
Thanks for hearing me out. Have Merry Christmas and Happy New Year!
Everyone I speak to is always very helpful, professional and caring. Never curt or abrupt. Seem like 'customer service' is a high priority.
Overall, things are fine for me...
The people that work there are excellent at servicing the member needs answering our questions and resolving issues. Great employees.
More reps are quick to help, patient and courteous.
service very helpful at all times
Classes
fast and efficient :)
I can always speak to someone that knows answers to my questions....and they speak clearly, with expertise on all topics. Thank you...thank you.
Allow us to pay our dues in increments and not one big lump sum. Also I was never sent a breakdown of my dues and fees that I was responsible for when I join Main Street.
Mainstreet provides several classes to increase our knowlege and keep us informed on changes in laws and statistics.
update latest technology gadgets and use for the benefit of the realtor at no cost or minimum cost to them.
Your a wealth of information and service always!
Someone is there when you need them, or they call back right away to answer your questions.
Easy to reach for any assistance that I may need. Very helpful
they seem efficient & helpful each time
I have been happy with your services so far.
more classes in local areas
well run orginization
Reliable
More classes and e ents in Tinley Park office.
I have been an affiliate member of the board for over two years and have yet to receive a business referral!
Very professional and wonderful to work with.
value and availability
Easy to work with. Provides lots of information and training.
Fees are getting pretty costly.
I have been very please with all of your services.
Its good