- Phone: 630.324.8400
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based on 960 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate the reminder e-mails and especially the staff working there. Everyone is very professional, helpful and friendly.
Lower Fees!
The information you give.
online services. What I don't like is the elimination of the one day code - which has caused agents/brokers to use combo lock boxes or worse - go to another association in order to utilize the one day code.
I feel that our association does a great job of keeping its members informed. As well as provide excellent support. These are two important components to insuring we as Realtors are knowledgeable and professional.
The constant keeping in touch!
Don't use your resources often
Fast courteous service.
It seems like you are trying to keep up with the ever changing market of Real Estate. Adding new tools and services to make our work more stream lined and time saving. Also, the people are excellent and always give me the answers I need quickly. Very special organization.
It is possible to speak with a human.
everything
Easy to use online and friendly phone service.
almost everything!
MORE provides all of the professional tools that enables us to do your job effectively, efficiently; and it proactively provides cutting edge programs and program enhancements for us to use. In my opinion, continuous improvement best characterizes MORE's support system for us.
PAYING ONLINE WAS A TOTAL HASSEL AND I HAD TO CALL TO YOUR OFFICE. THE RECEPTIONIST WAS VERY NICE, BUT I HAD TO LEAVE A MESSAGE AT MEMBER SERVICES.
THE RPAC CANCELLATION HUNG UP MY LAPTOP FOR QUITE A WHILE AND THEN WOULDN'T LET ME CHANGE THE AMOUNT AFTER IT TOLD ME TO "0" IT OUT AFTER I BLANKED OUT THE FIELD. THET WOULD HAVE BEEN HELPFUL TO KNOW BEFOREHAND.
HAD TO LOG IN AT LEAST 3 TIMES TO GET THIS TASK ACCOMPLISHED.
I HAVE HAD THEW SAME PASSWORD FOR ABOUT 25 YEARS-EVER SINCE I BECAME LICENSED AND DON'T REMEMBER CHANGING IT TO ALL CAPS-EVER, BUT IT WAS WHEN IT WAS EMAILED TO ME.
I like the professionalism in general!
They are very helpful, polite, and provide valuable seminars. Great website as well.
I never use your service. And yet I am paying $140.00 for "local" dues.
FEES ARE OUTRAGEOUS FOR WHAT WE RECEIVE.
Helpful assistance.
Better organization of auto emails.
Still looking for more training, meetings, etc in Lake County in support of the all the members in this northern area of the organization's territory.
Every year we pay more and more to the board and I dont know for what. I have not used the board for anything ever since 1987. And please do not consider that realtor magazine a good reasone for a $500 bill, highest subscription ever. The board makes a fortune on us Realtors with NO RETURN.
Relevant e-mail, friendly and helpful staff, excellent reminders, fantastic classes, outstanding service!
Support
Call wait times are long when needing customer service. Fees are very high to belong as well--
Quick service, education classes, Realtor information and updates quickly.
Not happy that in order to pay via the web site I was required to make additional donations I did not want to make.
Most of my friends and business associates are non-realtors,I don't know why I would be referring them to Mainstreet.
Very accessible