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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wish that our organization would fight more against the municipalities that have pre-sale inspections and turned them more into a brand new home inspection thus 100 bullet points on the inspection report that is supposed to be safety is not right. Also Village of Lyons is requesting very high escrows from buyers ($5,000 and more) that have to be put up as a check and will not allow insurance bonds which is so wrong thus most of the FHA buyers do not have that kind of money and they are doing mostly renovation financing on homes of $100,000 and less and all their violations are covered under the financing terms anyhow.
you actually get a live person to talk with instead of VM
I CALLED AND WAS TOLD BY AN AUTOMATIC MESAGE THAT I WOULD BE CALLED BACK SHORTLY .I AM NOT AWARE OF A RETURN CALL
Whenever I have a question or concern, I can get an immediate response.
I am not disappointed but the organization is recommended when you become a realtor so I would not need to recommend it to anyone.
Reasonable hours,quick response with helpful advice.
The person on the front desk of Downers Grove office was very helpful to accept the copy my sponsored license and requested me to fill up the membership application online as she very politely pointed that it takes about 45 minutes to complete all the application for joining membership, and I was there around 4:45PM (around the closure time).
Good customer service and constantly expanding choices
Very good and prompt service and information.
Always connected and has higher standards
Break the MLS system out from being part of the Realtor Association. There is no reason to force professional to be part of the Realtor Association to have access to the MLS system.
Knowledgeable, friendly staff will have answers to my questions or find the answer if they don't have it at hand
Very helpful especially for new brokers
I appreciate the quick response to issues that we need resolved and Mainstreet seems to be on the cutting edge of technology, which is needed in our fast pace business.
do something about your payment on line with a credit card .
Reginia is great to work with ,polite , helpful , on the ball , extends herself ,knowledgeable ,
Give her a raise !
Bernie Last name removed
Considerate,personable support every time.
it seems short sighted that post possession forms are not available to an agent. They were at ranwc.
Everyone there is knowledgeable and helpful.
Always friendly when you walk into the Downers Grove office.
The Maintstreet Organization of Realtors is dedicated to care and education of all of its memebers. They strive to help their members to build their businesses and provide many opportunities for them to meet new people and connect in positive ways.
Polite and prompt with a response
Very organized and helpful
Very friendly and helpful!
Easy to access
The entire staff, particularly Teresa DiPaolo, is most eager to help and friendly. She answered all my questions and made sure I understood all of the instructions.
Everything
They are very responsive and any time you call they will proper info and asnwer you all question.
I feel that the Mainstreet has a leadership style that operates in an Autocratic style which Mainstreet is making all the decisions and members have little or no participation in the final decision. Even with the different committees that you create I feel that members should be more involved with decision making within Mainstreet. Lastly, some staff members don't quite understand the definition of customer service is.
Your quick response to questions. Your education that you offer. The networking is a plus.
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