- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You offer a lot of education
You didn't disappoint, but it's a moot question. Most if not all of the brokers that are in my area are already members of Mainstreet. It isn't even something we discuss.
Helpfulness, dedication & Professionalism.
Outstanding service always!
You always address my questions & concerns professionally & timely. THANKS!
Everyone is always very helpful.
The support they offer to new agents like myself.
Quick and concise responses. Constantly show improvements.
GREAT WORKING WITH
Well organized, and provides quick answers to my questions.
The staff, the presentations, the accessibility - everything!
When ever I inquire about a problem I get great service from every one at the customer service desk.
A location farther west would be nice.
We have a very visible presence within the National Association of Realtors because of our size and involvement of both our members and leadership at state, national and international associations. Our voices are heard and our suggestions and opinions are vetted because of our standing. We are big but not too big for personal care - whenever I need one on one connections / assistance,there is always someone readily available at MORe for me.
The education - both on and off line!
Being brand new to it all, it was very easy to set up and get started.
Knowledgable, informative, courteous and timely help. Thank u!
The website is clumsy and isnt really that easy to navigate, however if I have a friend who is in need of MLS, I would tell them to join MORe if it makes sense geographically.
Membership price is very high. New agent have not earn any commisssion and keep paying association fee
ProMfessional workers and interested in helping us do our job.
Bring back one day codes for Sentrilock. That how the Sentrilock program was sold to area Realtors, and then the codes were taken away.
Can always get a hold of someone right away.
have lower fees or spread out through out the year, offer night courses so that those of us working full time jobs on top of showing real estate have time to attend.
Responsive to Realtor needs and Government Affairs (Tom Joseph) pro active actions to keep Villages from instituting ordinances, regulations and inspections that are detrimental to not only Realtors but to buyers and sellers.
reinstate 1 day code use, this is a broker/manager decision and should not be dictated by the association.
classes offered for continuing education.
Had never experienced any delay for the staff to answer the telephone within a reasonable time.They are courteous and knowledgeable .Very professional.
Tighten up the mandatory fields and require square footage, owner of record, to be filled in.
Remove the requirement for the electronic lockboxes as less and less houses that are listed use them. It's an indexed forced expense.
make sure that people do not assume that we, as realtors, understand everything the first time....sometimes maybe re iterate an explanation in other words.....
You sent out out our Realtor dues invoice very early....that was great. I divided my due into four payments and set my bill pay system to sent in 1/4 of the payment each month. I received a call from Accounting advising that they cannot accept partial payments and they were returning my payment. You just can't win with this Association. You don't like answering the phone, you don't like accepting partial payments....what do you do for the members?