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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That they are very responsive
Very convenient. An easy website to use
Awsome!
Dont have an opinion one way or the othet
Communication, continuing education, customer service and of course Lynn Madison :)
Everyone is always friendly & very helpful
The web site is user friendly. There are many options for training and CE.
The Tinley Park office is the BEST! Barb is amazing, as are the other staff members. They are always ready and willing to help, and can usually answer any question I have. Thanks Tinley!
Late fees are ridiculous.
I had a VERY serious problem and addressed it with MY anger and the reply was VERY professional, problem addressed and immediately corrected. Can't say how much I appreciate your attention especially when things are sometimes said and done under stress and whomever addressed my problem did it with such courtesy and understanding.
I very much appreciate that.
You are always prompt and helpful while still being polite.
I am extremely pleased to voice my opinion on this matter. I feel in general that membership fees are excessive, especially so in light of a slow moving market. Between annual dues and MLS fees alone, the present annual cost is $845.00 to simply maintain board membership. This does not include PAC fee requests. Add in licensing at $100 ($200.00 bi-annual), CE at $125.00 and E&O coverage of $500.00, both at low annual estimates; the cost to simply say one is a REALTOR is easily over $1,500.00 per year. What especially disturbs me is the add on of the Broker Management 12 hour CE requirement. Having to basically "test out" every two years to maintain one's ability to operate as a broker is beyond unacceptable. I already took the brokers exam and passed it. I don't need to re-test every two years, or otherwise drop to the current status of broker level [semantics for the former "salesperson" title, as "managing broker" is to what used to be termed "broker"].
No other professional organization would stand for such a thing. Doctors, nurses, CPAs, nor even hairdressers would stand for it. Attorneys? Please! To my understanding attorneys (if licensed by Illinois in real estate) don't even have to take any real estate continuing education courses regardless of what type of law they practice! Every two years being required to essentially pass a a broker licensing exam to stay licensed is beyond an outrage. Both local and state associations of REALTORS should have vigorously opposed this. That is how I feel an organization that represents its member's interest would have behaved.
I am not in any way against continuing education. However, the way that it functions in real estate is mostly a benefit (revenue stream) to the providers. Core A and B and a good deal of broker management are redundant. Frankly, real estate CE per current regulation is overall redundant. It is the same required subject matter over and over, year in and year out. CE would be much better served combining all of the core requirement in a two day one and one half hour (untested, except in the case of individuals that have broken regulation) seminar or webinar, and focusing the remainder of required hours on more beneficial and in depth skill enhancing topics, e.g., REO / short sale training, property management, best practices for brokers, real estate investment management, etc.
I hold an IRS designation (enrolled agent, EA) and a Certified Financial Planner (CFP) designation, neither of which have a mandatory requirement that I physically attend a class or take a written test (observed by a proctor!) to obtain CE credit. Yes, I have to take certain written exams for a portions of the CE requirement, but they are for the most part, open book. Neither my EA nor CFP license have an absolute requirement that CE be obtained only by written exam and observed by a proctor to receive credit. To my understanding Illinois insurance licensees do not have the same stringent CE requirements as real estate licensees. The previous occasion that I took the broker management test (which I passed), it felt a lot like an attempt to weed brokers out based on the high degree of similarly worded multiple choice selections and general trick questions. Both my EA and CFP licenses permit CE credit to be obtained at no cost by means of webinars, and less than twenty question online openly reviewable quizzes.
On a positive note, I am pleased with the connectMLS platform. However that is really more directly a compliment of MRED.
Real Estate is both a costly and very challenging profession. In many ways I feel that residential brokers function at a serfdom to the local board by means of the MLS. No association membership, no MLS. Without the MLS, as a residential broker, you just have a costly and highly regulated license, as the MLS provides the primary means to list and sell most residential real estate. It seems like the state government has chosen to hold real estate sales professionals responsible for the economic meltdown from 2009, hence the add on of additional CE requirements. Yet banks and mortgage brokers, not real estate agents, were the one's that wrote the bad loans, and for the most part have emerged unscathed. Sure, there have been and are presently bad agents and brokers operating. However, experienced agents with clean records should have been grandfathered through the present broker management test requirement, something local and state REALTOR associations should have stood for.
The horse is out of the barn so to say, and I don't think that repealing the present CE requirement as it stands will be something that will occur. However, standing for brokers against unreasonable state requirements is something that I feel both the local and state association of REALTORS have disappointingly failed to do. Reducing annual membership dues, working to revamp present CE requirements, and standing with REALTORS and urging that IAR do the same against burdensome licensing regulation are strong examples of ways in which Mainstreet Organization of Realtors can improve.
I have been a REALTOR for over 40 years and I feel so fortunate to have had all of the services you provide available to me.You have helped me to have a successful real estate career.
a reminder on the day a bill is due would be helpful!
Eliminate Sentrilock access. Most realtors are using personal lockboxes which takes the hassle out of showing homes.
Ease of use, tons of info,
Continued Education at affordable costs; free seminars; great knowledgeable friendly staff.
Everything. Whenever I call I get results to the solution. All the educational courses are great.
The Instructors are excellent. The Tech support is great.
I am a real estate appraiser not a sales agent. There is never 1 thing from Mainstreet for appraisers.
Karen was very helpful and sent me an auto pay form immediately.
1 day after due day and won't work with a realtor that has been paying in for years.....very dissappointing!!!
The staff is very helpful and always make sure that I get the correct answeres to any questions I have.
Send a text reminding us our bill is due bathe same way you just sent this. And not assess late fee b
They give me notice for the fees and it is broken up during the year. Evveryone working there are super nice!
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Great Job. w/ service
Educational offerings
very accomodating
I always get the answers I need
Customer Service is great! Staff is very friendly.