based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The responsiveness and timeliness of electronic communications, as well as the proactive nature of such communications.
They are always helpful and friendly.
The continuous efforts to offer & provide tools and services to members.
They are great in everyway
Offer more in the St. Charles Geneva area.
Very user friendly tons of online training and great staff throughout the organization!
informative
great service and great classes
Too costly
Not intrusive. There when I need assistance.
I love MORe, because all my interactions with its support staff is so positive. They are responsive to my needs, friendly, helpful, professional, and always keep our best interests at heart.
The people are al knowledgable, professional, helpful and friendly. I believe
that our association has always strived to be the leading Realtor association in the
state. The Mainstreet members have access to everything they need and expect and
for a very reasonable cost.
Reliable, timely and impartial. I do not think you show partiality to any one or one set of agents.
The staff is educated and friendly.
i called accounting and spoke with Tracy. She was polite and very helpful. I give her a BIG 10!!! Thank you.. Janet Andreotti Plecki
The quick response
Everything is great
Responds to all questions, usually promptly. Office in Libertyville and relevant training.
Personal service, training and great people!
Coming from a new broker, the tutorials are extremely helpful
You are always introducing new inovations
Quick to respond to questions.
Variety of training programs available
I am turned off by your zeal for high dollar fines for first time issues. Yours is a very unfriendly organization - and I have never been fined but I have been threatened several times. Clearly, you view your group in a much better light than the membership does.
You sent out out our Realtor dues invoice very early....that was great. I divided my due into four payments and set my bill pay system to sent in 1/4 of the payment each month. I received a call from Accounting advising that they cannot accept partial payments and they were returning my payment. You just can't win with this Association. You don't like answering the phone, you don't like accepting partial payments....what do you do for the members?
You offer a lot of education
You didn't disappoint, but it's a moot question. Most if not all of the brokers that are in my area are already members of Mainstreet. It isn't even something we discuss.
Helpfulness, dedication & Professionalism.
Outstanding service always!
I enjoy the live courses in Downers Grove, wish they would be at Tinley Park on occasion.