Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 8, 2015 — Rated 9 out of 10 by D.P. Mainstreet Organization of Realtors®
What do you like about our association services?

New agent back in marketplace. Jennifer was very helpful explaining fees.
Report a concern   August 8, 2015 — Rated 10 out of 10 by Kathleen Cleary-Powers Mainstreet Organization of Realtors®
What do you like about our association services?

Your office staff at your tinley location is awesome
Your education department staff in Downers Grove is fantastic!
Report a concern   August 8, 2015 — Rated 10 out of 10 by Frederick Kunz Mainstreet Organization of Realtors®
What do you like about our association services?

Ease of use
Report a concern   August 8, 2015 — Rated 6 out of 10 by M.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Did not help me when a previous broker kept mine and about 10 other realtors commission, the state shut him down, but got no backing from the board, pretty much on our own
Report a concern   August 8, 2015 — Rated 7 out of 10 by L.G.M. Mainstreet Organization of Realtors®
What could we do to improve?

Reach out to people in outlying areas. Everything is held on the north side.
Report a concern   August 8, 2015 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The website is very user friendly.
Report a concern   August 7, 2015 — Rated 10 out of 10 by Dawn Scarborough Mainstreet Organization of Realtors®
What do you like about our association services?

Great website and service.
Report a concern   August 7, 2015 — Rated 10 out of 10 by Maria Vassallo Mainstreet Organization of Realtors®
What do you like about our association services?

So far, everything.
You guys send e-mails way in advance to inform us of all the incoming changes to the industry.
Thank you.
Report a concern   August 7, 2015 — Rated 10 out of 10 by L.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Sharp group of prepared professionals.
Report a concern   August 7, 2015 — Rated 10 out of 10 by J.K. Mainstreet Organization of Realtors®
What do you like about our association services?

How many times that you ask me this same question.
Report a concern   August 6, 2015 — Rated 9 out of 10 by K.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything is there when you need it.
Report a concern   August 6, 2015 — Rated 8 out of 10 by P.Z. Mainstreet Organization of Realtors®
What could we do to improve?

Good: locations, staff and classes.
Needs help: offer more classes without fees. Explain where the annual fees go. Answer why the Board provides our listings to websites like Trulia, Zillow and Realtor.com just for them to charge us back again when they get leads for our listings.

Reason for the high rating is that all the Boards do the same thing. It seems like they're no longer fighting for the Realtors, but instead for profits for themselves.
Report a concern   August 6, 2015 — Rated 10 out of 10 by B.H. Mainstreet Organization of Realtors®
What do you like about our association services?

The attitude of all the people who work for Mainstreet is always trying to do a great job!
Report a concern   August 6, 2015 — Rated 10 out of 10 by S.H. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the quick response that is given when I call to have a question answered.
I also, like the fact that it doesn't take long for a return call, when the person I need to speak with is not available at the time.
Report a concern   August 6, 2015 — Rated 10 out of 10 by A.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly staff
Report a concern   August 6, 2015 — Rated 10 out of 10 by K.J. Mainstreet Organization of Realtors®
What do you like about our association services?

The people in the local offices are so very nice and helpful. I love talking to a real person rather than plodding thru online info.
Report a concern   August 6, 2015 — Rated 10 out of 10 by B.J. Mainstreet Organization of Realtors®
What do you like about our association services?

very helpful, great service
Report a concern   August 6, 2015 — Rated 10 out of 10 by E.S. Mainstreet Organization of Realtors®
What do you like about our association services?

so far early on- ease of navigation on website
Report a concern   August 6, 2015 — Rated 10 out of 10 by J.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!
Report a concern   August 6, 2015 — Rated 6 out of 10 by P.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

invoice confusing for dues. what is optional? why is there not due date on invoice?
Report a concern   August 6, 2015 — Rated 10 out of 10 by F.D. Mainstreet Organization of Realtors®
What do you like about our association services?

I've been a member for many years and I feel it's the best place for training new agents. Trainers are knowledgeabe and professional. Always up to date on new changes and information. Any questions and issues are answered promptly. Great staff.
Report a concern   August 6, 2015 — Rated 10 out of 10 by C.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Immediate service and answers to questions.
Report a concern   August 6, 2015 — Rated 9 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Updated Material
Report a concern   August 6, 2015 — Rated 5 out of 10 by S.D. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I have not been disappointed.
Report a concern   August 5, 2015 — Rated 7 out of 10 by D.S. Mainstreet Organization of Realtors®
What could we do to improve?

Your service is great, I just don't have a need to recommend them to anyone.
Report a concern   August 5, 2015 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Usually teAdily available & quickly found
Report a concern   August 5, 2015 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Jen is always awesome!
Report a concern   August 5, 2015 — Rated 10 out of 10 by G.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt service.
Report a concern   August 5, 2015 — Rated 8 out of 10 by B.B. Mainstreet Organization of Realtors®
What could we do to improve?

easier to use interface
Report a concern   August 5, 2015 — Rated 10 out of 10 by R.D. Mainstreet Organization of Realtors®
What do you like about our association services?

My calls are always answered promptly and very professionally. The customer service representatives are always extremely knowledgeable and are able to answer my questions and assist me immediately.

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