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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good
Good support. Low membership.
I think it’s horrible that sites like Zillow, Redfin, etc has access To “OUR” mls. We had to pass exams and pay yearly dues in order to have the MLS as our tool.
Buyers and sellers now are not going to realtors as experts but rather just scrolling through the mentioned sites and finding homes on their own, not mention the ridiculous “Zestimates” and “Redfin Estimates” that are so out there that it makes clients uncomfortable when we do an actual CMA.
I believe zillow is being sued and going bankrupt with their uneducated opinions on the value of real estate in local markets.
Not to mention when I set clients up on an mls search they tell me they would rather use Zillow,Realtor, Redfin because the app is easier for them to view and they can set their own parameters
Why did we get state and nationally tested? Why am I paying such high yearly dues to access the mls when everyone and anyone can pull up the same listings on their own.
I believe mainstreet and other companies are profiting from selling the mls listings to these companies so non agents can use it, we don’t see any of that money, in fact we pay to use it and you sell it so anyone can view properties and schedule their own appointments.
Something needs to be done or the Real Estate profession as we know it will fail to exist.
I really hope somebody got a chance to see this, I am not the only who feels this way and have emailed mainstreet personally about this matter.
I think we should be payed by Zillow
Realtor etc for using our listings and photos to draw clients to their app which they profit from, then on top of it in real tiny print way down on the screen it will show that I am the listing agent but not before their is a information box to fill out to reach out to whichever agent those companies choose to take the lead. So Instead of a possible dual agent or even getting the lead myself since they came to my listing, Redfin Zillow, realtor steer those leads to other agents and it’s not righ!
We pay, had to pass exams and pay large dues in order to access real estate info, why should we pay what we do if the information is just given for free and we’re not even featured on our listing.
It is very wrong and it needs to be changed.
Respectfully,
Name removed
Too expensive for struggling realtors.
They are always available to answer our questions
When I have question's they are there to answer and the assistance afford during renewal. Classes and the they keep us informed.
I get little value for the multiple times a year that I pay fees
great customer service.
We're in a tough market and the payments keep increasing plus I think list agents should be stopped from taking excess commissionsfrom buyers agents and calling it admin fees. They should pay their own fee's; we all have to. This should be stopped.
VERY HELPFUL!!
Maybe I am feeling like I am not getting enough, training, support and information for the fees I am paying. I am a newer agent so just looking to justify the fees and cost to have access.
MORE is always very accessible and effective with its assistance. Friendly staff and great service!
The associate was very helpful, with my questions, and was patient with me.
The availability of knowledgeable and professional resources at my fingertips.
Dues are too expensive.
everything good
Everything is very simplified and everyone helpful.
Easy to work with! Everyone there is friendly & helpful.
Fee’s are high
Great
Always available to help
Ne more upfront with your billing and do not hide optional donations in the billing to look like part of the bill. Very deceiving and I thought the Real Estate industry was about being open and honest.
excellent customer service
The fact that the MLS isn’t optimized for mobile is beyond frustrating.
We should have sold off our own listings. It does not seem right that I go and get
the listing and another agent pays money to get a buyer for my listing.
I never have a question or problem that does not get answered when I contact Mainstreet.
The search functionality could be vastly improved. GNIAR has a really good format.
Always receive a response when I call.
Snswer your phone.
Good training