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833 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick response from a human being to inquiries. Educational offerings are top notch and parking is free. Frequent communication between MORe and members but not overkill.
Answer your phone
Extremely helpful with questions and finding documentation for clients.
Best customer service, very helpful.
Everyone is very knowledgeable, friendly and helpful to all my needs.
helpful
Always ready to answer any questions we might have
Always timely and courteous.
Pleasant workers and I always, so far, find what I want:)
Great assistance when I need it
I dont understand the question. Why would I recomend MORE to a friend unless you mean a friend who's a realtor? Shouldn't a business associate already be a member?
Professionalism, responsiveness and quality of service
With the new 6.1 contract, I was very pleased with the new forms provided, especially the Due Diligence form which I have sent to my agents and are including in our e-signature folders. It is a great reminder to agents and buyers to keep their transaction on track until the close.
Thank you!
Did not give notice of dues being due, again, this happens frequently I believe your objective is to collect late fees as many times as possible from the members.
The services are available when I need them. Never had an issue.
MORE offers a variety of interesting and educational classes. Everyone is always very helpful.
I think that you should give a grace period for the fees... I understand that paying on time is the responsibility of the Realtor BUT the $25 fee (in my opinion) should not be assessed so quickly. If agents are not paying on time... more than likely they are not able to pay and assessing a late fee so quickly only adds to the stress of making ends meet. If you're truly there to support us then you have to try to see things from a struggling agent's perspective and not simply "business as usual".
Informative Video presentatons
Very current, And provides information on almost any of your concerns.
speed of service and online capabilities on only two of the many things I love about MORe.
Could not find guidelines for stating home square footage. Will have to call when office is open.
Everyone has always been helpful whenever I have had a question or issue. It would be helpful if MORe would be more proactive with emails for example about the new 6.1 contract and the new TRID requirements.
EVERYTHING,ALWAYS GET HELP WHEN NEEDED.JUST WISH SOME CLASSES WERE HELD ON SATURDAY,OR WEB BASED.
It's easy to sign up for classes and there is a good amount of support for new licensees.
Friendly staff always willing to help
I know I will get an intelligent answer when I call with a question. I really appreciate all of the emails I get from MORe keeping me up-to-date! I appreciate the wide variety of classes offered! Also, I appreciate all of the hard work behind the scenes politically on behalf of all Realtors and consumers!
All the information that you provide.
Pat at downers is the best!
Always helpful and knowledgeable.
I guess - This question is surprising - I didn't have a chance to decide if I was joining MORE.... Doesn't everyone?