based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Caring and responsive.
Always improving, great guidance.
Keeping me up to date on the current events regarding changes to forms and new laws/regulations
In house training, webinar training, forms, and resources available.
Great training and assistance.
We have the best staff ever. If you need help they will find the answer.
Website is easy to navigate. Great value for the money.
Good Follow-up
I will have to get back to you on that one.
Every time I call in everyone is very helpful and kind.
Very easy to work through
Mainstreet is professional and meets the needs of members. I'm a long time member and I'm vary happy with the services that Mainstreet provides. Thank you.
I can actually talk to a human being, any problem or questions I have get taken care of fairly quickly
Education, support, Staff
Convenient to my location and accurate and timely information.
Broad range of services.
Cannot find the forms I need.
Forms are not fillable in an effort to make money from esign partners, our fees are not enough I guess
its organized and i always know whats going on should i decide to read the emails
Celebrating my 25th year as a member in 2014 I received no congratulations nor any kind of recognition from MORE. Nor did I receive any kind of notice from IAR nor NAR. I should not be surprised since I was ignored on my 20th also, till I called MORE and some kind soul sent me a 20th certificate from MORE. So no I won't recommend you!!
Have not yet found anything I dislike and we are partners for over 30 years through all the name changes
Staff is extremely helpful and knowledgable!!!
Competent, dedicated representatives that are knowledgeable and helpful.
I think the board is to focused on the Downers Grove/Naperville Area.
I believe that this board could do a better job at soliciatating input from it's member prior to making decisions that effect geographic area's not well represented on this current board.
Professionalism and they can usually answer most questions. They are very helpful indeed
I did not get a call back, but I did leave a message that I would call the MLS as well. I did and got my problem resolved with them.
The service that I've received from Latrice! I signed up for all my C.E. classes on the phone with Latrice and she was very patient about it! I like the classroom setting with a real person for an instructor. I also like that there are guest speakers that a member can attend to listen to at no extra charge.
The office support and classes
Lynn Madison is truly AMAZING!
Fast response. Very comprehensive. Good CE and training offerings.

I love the videos and the detailed FAQ section on the website.