based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone at Mainstreet have provided me with excellent service. I am proud to be a member of this board!! Looking forward to a GREAT and SUCCESSFUL year!!
Jump start program is not necesary and looks like selling technique for post license course, which turns out to be much less from other companies. Like the fact it's cheaper than other associations.
GOOD SERVICE AND HELP.
Have been an active participant in MAP & MORE for 42 years
I was looking for a 22.1 disclosure form and couldn't find one.
Organize & efficient, but you could do a better job with contracts. Not as good as the State disclosures that can be typed. Must leave your site to accomplish.
CE classes
Lower the price
Cost... You are an oligopoly the choice is you or CAR.
Usually get quick answers and the staff is really nice.
It is costing way too much!
Always available when needed.
continuing education oppertunities
You have answers for my inquiries.
In my opinion all the training that a new Realtor goes through they shouldn't have to deal with a jump start class that's just an opinion.
You provide vital information
Utilization of the MLS. I'm new to real estate so this will be a good question to ask in the future.
Truthfully I'm not sure. I was thinking about this and whenever I call I always get immediate answers, your office is always helpful and I appreciate that.
I guess my complaint is the advertising of Century 21 itself, it seems non existent.
Also the frustration I feel that Zillow or Trulia have so much of our information and are not paying the dues I do. Maybe this is not your area of expertise maybe there is somewhere else that I should be writing to. But I've been in this business a very long time and I feel that If I get a listing and the seller is signing with me why do other companies have the right to advertise. I guess I am just frustrated. Thank you
They are always friendly and helpful!
Always very helpful, patient and friendly with my questions.
Just a great group of people. So very helpful and polite/friendly. Terrific classes offered also.
There is no activity between the board and membership. There is no local leadership in the northwest suburbs. Now you want to not give membership a voice or a vote, by changing by laws. Horrible.
Brilliant staff always give me satisfy answer at any time
Technical Support
Prompt and very effective.
Keep remembering that you represent us.
Your process of transferring agents is ineffective. There needs to be a cross reference once you receive an activation and deactivation notice from brokerages. Recently, MORe transferred me to my new brokerage but once the former brokerage sent in paperwork to transfer me, my account was deactivated and it happened over the weekend when there is no one to contact. This put me out of business for two days. No apology or waiving of a fee was received.
The friendliness and feeling of belonging you have when conversing with Mainstreet.
I asked the question about sentrilock via email and got response within two minutes. That's how the great service looks like.
Excellent communication and customer service