- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make events that are ongoing more accessible to the North Lake County area.
As a former elementary school administrator, I love the way your education department serves its people with a very complete and comprehensive Real Estate educational curriculum and relevant course offerings.
Lower your dues!
The services provided were fantastic, they were were knowledgeable, to the point, and very professional.
Always available and easy to navigate
very nice customer service, the office staff is very good always ready to help.
Promptly response and close to my office
Lower costs
Always helpful
Mainstreet is always very helpful
Customer service is outstanding.
Love the classes and speakers, and all Mainstreet has to offer!
I don't know much about other associations so I don't know that I'd be qualified to say where or what Mainstreet can improve. Overall everyone is very nice. I say 8 because of that fact: I don't know the differences in the associations, so I'm not really qualified to say one is better than another.
New member fee and membership are too high.
Organized
People are friendly and really like to help if possible.
Fast, efficient and friendly
The great people every time I am around the association, they go out of their way to make sure the experience is THE best!
Technology & updates
Always there for us!
Your availability and quick response.
Services provided, education offerings, networking opportunities, costs of membership
I find it very annoying that it is difficult to find a "live person" in a department during the day in essential services, when my job requires a quick answer to a potential legal issue or thorny situation. Vital departments should have at least one person on duty all day to respond quickly to problem situations, everyone should not be at a "meeting" or out of the office at the same time. Thank you!
Prompt answers and service. Smooth transaction. Personal attention.
Over communicated that I was going to miss the Jumpstart class then was charged a late fee. Had to go out of my way to call and get it waived - the association acted like it was my fault rather than acknowledging that I had sent 3 e-mails and tried to call several times. Was very disappointed at the lack of response initially and how the situation was handled.
Easy to pay tabs
Your training is excellent, as well as your customer service. Website is good also.
high fees for realtors, especially new ones getting started. Not sure how you compare to other states, but IL, well we know IL is not in good shape financially.
Very satisfied.
Punctual quality service.thank you.
Just started so I am not sure what to expect so I chose a safe rating