Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 18, 2016 — Rated 9 out of 10 by C.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt and very effective.
Report a concern   July 18, 2016 — Rated 8 out of 10 by S.G. Mainstreet Organization of Realtors®
What could we do to improve?

Keep remembering that you represent us.
Report a concern   July 18, 2016 — Rated 0 out of 10 by J.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Your process of transferring agents is ineffective. There needs to be a cross reference once you receive an activation and deactivation notice from brokerages. Recently, MORe transferred me to my new brokerage but once the former brokerage sent in paperwork to transfer me, my account was deactivated and it happened over the weekend when there is no one to contact. This put me out of business for two days. No apology or waiving of a fee was received.
Report a concern   July 18, 2016 — Rated 10 out of 10 by M.R. Mainstreet Organization of Realtors®
What do you like about our association services?

The friendliness and feeling of belonging you have when conversing with Mainstreet.
Report a concern   July 18, 2016 — Rated 10 out of 10 by J.M. Mainstreet Organization of Realtors®
What do you like about our association services?

I asked the question about sentrilock via email and got response within two minutes. That's how the great service looks like.
Report a concern   July 18, 2016 — Rated 10 out of 10 by Precious Sanders Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgable and professional staff -- best resource I have for all things real estate. Whether your question is in ethics, education, or regulation, Mainstreet has all the answers.
Report a concern   July 17, 2016 — Rated 8 out of 10 by L.S. Mainstreet Organization of Realtors®
What could we do to improve?

The board is very helpful and receptive to all situations I have brought. I did have to go before the directors due to an unfortunate Sentrilock situation and was terribly disappointed at the unprofessional manner in which I was judged and fined. I am not sure I know exactly what I would recommend in this situation, perhaps a little more transparency and less authority when being assessed by peers.
Report a concern   July 17, 2016 — Rated 10 out of 10 by O.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Can only comment on what I need. I find the materials current and useful.
Report a concern   July 17, 2016 — Rated 5 out of 10 by M.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm newly licensed and do not have enough information or experience to respond either way,
Report a concern   July 17, 2016 — Rated 9 out of 10 by M.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Keeping members up to date on changes in the market and changes to the laws.
Report a concern   July 16, 2016 — Rated 9 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always there to answer all my questions. Whenever I need help they are right there.
Report a concern   July 16, 2016 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The training/education opportunities
Report a concern   July 16, 2016 — Rated 10 out of 10 by Julie Brown Mainstreet Organization of Realtors®
What do you like about our association services?

Absolutely does a excellent job. Prompt handling of question or concern in a timely manner
If the inquiry needs a phone call back to me, the return is just as prompt
Always pleasant no matter what time of day you call
Report a concern   July 15, 2016 — Rated 10 out of 10 by Mary Zawaski Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive to member problems.
Report a concern   July 15, 2016 — Rated 9 out of 10 by V.I. Mainstreet Organization of Realtors®
What do you like about our association services?

Professional, efficient and effective!
Report a concern   July 15, 2016 — Rated 10 out of 10 by Jeanne Brown Mainstreet Organization of Realtors®
What do you like about our association services?

Easily accessible information online, especially with the open field search bar, when we don't know where to find something
Report a concern   July 15, 2016 — Rated 10 out of 10 by M.Y. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is friendly and helpful I appreciate that
Report a concern   July 15, 2016 — Rated 10 out of 10 by B.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Caci Bernard has been very responsive over the past (more than a year) it took me to finally be able to sign up for the board. She explained everything very efficiently and quickly.
Report a concern   July 15, 2016 — Rated 10 out of 10 by Michael Shuta Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet is very dedicated to our success and has comprehensive programs. All new brokers and probably many seasoned ones should take advantage of the available opportunities to make us better, more successful and more profitable at what we do everyday.
Report a concern   July 14, 2016 — Rated 10 out of 10 by Fran Otruba Mainstreet Organization of Realtors®
What do you like about our association services?

Answers can be found quickly by logging in to Mainstreet site anytime day or night. If additional information or explanation is required, a quick phone call gets you to the right person to answer your questions.
Report a concern   July 14, 2016 — Rated 10 out of 10 by J.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly and accomodative
Report a concern   July 14, 2016 — Rated 10 out of 10 by A.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Great service
Report a concern   July 14, 2016 — Rated 10 out of 10 by O.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything
Report a concern   July 14, 2016 — Rated 9 out of 10 by S.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable...friendly...responsive...
Report a concern   July 14, 2016 — Rated 10 out of 10 by P.U. Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is always very helpful and professional in assisting me with my questions.
Report a concern   July 14, 2016 — Rated 10 out of 10 by Janet Mayer Mainstreet Organization of Realtors®
What do you like about our association services?

The education provided and the quick response when I call in with questions.
Report a concern   July 13, 2016 — Rated 10 out of 10 by C.C. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the idea of giving feedback,,
Report a concern   July 13, 2016 — Rated 6 out of 10 by G.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

We had to speak to 3 folks to get the answer
Report a concern   July 13, 2016 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledge and willingness to help....nice attitude.
Report a concern   July 13, 2016 — Rated 10 out of 10 by M.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Good, to the point, communications.

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