based on 21444 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind and patient reps. They answer quickly and are knowledgeable.
Everyone has been very polite and informative.
Mainstreet keeps us informed about our ever-changing industry and current trends. Accessible; responsive; not too difficult to reach. I like the training/class availability and T.P. convenience; but it looks like the cost has increased.
Cost
Services, professionalism, you are always there for us, resolving whatever issue we think we may have. CE and classes are easy to attend and informative
Events and classes too far away from me to attend. Most events are 30-45 minutes away. Not opposed to online/video learning, but sometimes would rather attend in person.
answer all my questions
You're responsive and non-intrusive!
Please refer to the email I sent a few days ago.
Immediate,fast, accurate response to questions. Highly professional.
I get the answers do any questions that I may have without a lot of run around.
and the people kind and polite when calling in for help and support.
Everything!!!! Programs are timely and EVERYONE is professional, knowledgeable and a pleasure to be around!
Helps realtors be successful through up to date technology, training, resources, and participation in committees
Reliability
Always keeping members informed on what is happening and I especially like the phone reminders on anything important members need to keep watch on.
It is just overall good.
Include a multi unit contract for 2 and 3 flats in the MLS
regular classes, helpful staff
Having full access to the market.
The reminders and training classes
Easy to get a hold of when I need help. Friendly staff. Fees are less than CAR.
I don't feel that when I need the board they step up the way I would like. I barely ever call but when I have they have not been able to assist effectively
Provide training and services to keep us at the top of our game
I was on hold for 5 minutes when calling, so I finally had to hang up.
everybody that I have dealt with has always been prompt, professional and thorough.
Up to date information
Actually I need to improved and call more often the folks there have always been helpful
I haven't really had to use services much yet, but from signup to paying invoices, everything is very easy to do and people are very friendly.
I'm often looking for items that can improve my performance as a Realtor; I'd like to see Mainstreet help me more with this.
When I need to purchase a new stand to hold my brochures, I'd like to go to the Mainstreet website for info on where to purchase.
When I need to review new CRM programs, I'd like to go to the site to find reviews and suggestions.
When I need to have answers like that, I'd like to go to Mainstreet rather than discovering on my own.
Everyone is professional and genuinely care about the members. Very proud to be part of the Mainstreet Organization.