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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Difficult to find the Forms
Well, for one thing, you could answer me back from my last email request to you regarding agents putting up signs BEFORE having homes listed, taking in interested parties during that time and not having it available to other agents who have clients that are interested in the home but can't get in.
There were two instances, one was for a home across the street from me that had the sign up but it was not listed. Had a banner on it saying, "coming soon". By the time it was listed, it was already under contract and was a short sale. Is this legit and legal?
The other instance was for a home my client was interested in but it was again not on the market but had a sign in front of the home. I was able to show the home but is it proper to put up a sign BEFORE it is listed? That's what I always thought.
Would appreciate an answer to this so I can go about my business legally and ethically.
Thanks.
Very professional and organized
When you are making changes that effect the members I would like be able to vote or voice my opinion.
Friendly, helpful, and informative.
Prompt responses to questions asked.
The promptness of my new member registration and the kindness of the woman e-mailing me the information!
The Help Desk is very accessible AND informed. My questions are promptly answered and problems successfully resolved. Thank you.
Easy to contact
Excellent communication and customer service
Everyone at Mainstreet have provided me with excellent service. I am proud to be a member of this board!! Looking forward to a GREAT and SUCCESSFUL year!!
Jump start program is not necesary and looks like selling technique for post license course, which turns out to be much less from other companies. Like the fact it's cheaper than other associations.
GOOD SERVICE AND HELP.
Have been an active participant in MAP & MORE for 42 years
I was looking for a 22.1 disclosure form and couldn't find one.
Organize & efficient, but you could do a better job with contracts. Not as good as the State disclosures that can be typed. Must leave your site to accomplish.
CE classes
Lower the price
Cost... You are an oligopoly the choice is you or CAR.
Usually get quick answers and the staff is really nice.
It is costing way too much!
Always available when needed.
continuing education oppertunities
You have answers for my inquiries.
In my opinion all the training that a new Realtor goes through they shouldn't have to deal with a jump start class that's just an opinion.
You provide vital information
Utilization of the MLS. I'm new to real estate so this will be a good question to ask in the future.
Truthfully I'm not sure. I was thinking about this and whenever I call I always get immediate answers, your office is always helpful and I appreciate that.
I guess my complaint is the advertising of Century 21 itself, it seems non existent.
Also the frustration I feel that Zillow or Trulia have so much of our information and are not paying the dues I do. Maybe this is not your area of expertise maybe there is somewhere else that I should be writing to. But I've been in this business a very long time and I feel that If I get a listing and the seller is signing with me why do other companies have the right to advertise. I guess I am just frustrated. Thank you
They are always friendly and helpful!
Courtesy and willingness to help