based on 21441 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Most in person training are in the west suburbs. Have more of a Chicago Southland presence.
Variety of classes offered.
Outrageous fees year after year with little real benefit to the agent. for the essential tools provided, it's unjust for the obscene fees us agents pay year after year not once but twice during each year.
I am a Designated Managing Broker in Illinois and also licensed in Florida. Our Real Estate Board in Naples, FL offers most CE and training for free. I feel MainStreet should offer some free courses as well. I was very surprised to see a fee for the webinar of the 8.0 contracts. That should be something explained for free. Since the Board initiates changes of the contracts and would want all offices to be compliant with the new contract, it would be nice if that was a courtesy webinar to the Brokerages. Thank you.
Mainstreet has lots of resources and the team is very helpful.
I don’t see the benefits of the organization. It seems like extra unnecessary fees being paid out each year.
You guys are attentive and usually have the answer I need or know where to get it. Thanks!
Your staff is excellent and your educational programs are very well presented and prepared.
The very rare times I have a question, it's always successfully answered I like the information about the market, policy changes and classes. Love you have webinar classes.
Staff is always friendly and helpful. That is super important to me.
Prompt and courteous service
Great services and great people to work with!
Ease of response when needed and very polite and helpful
Continue to offer virtual informational meetings on industry updates/changes, local form changes, etc.
They offer a wide variety of classes, in person or online.
You offer a variety of material that is very helpful to remain knowledgeable in the industry.
Mainstreet is professional and all the staff members are well educated on the industry and ready to answer any questions.
Everything!
Great support, and training resources.
Not charge us for the broker roundtable meetings. Why are we charged when you'll visit offices for free?
Lower dues.
You all are terribly expensive and unlike CAR, you do not offer payment plans for your Realtors
Desired information and forms are easy to access.
You neither disappointed or enthused me.
It's a very professional organization providing services that prioritize the client's best interests, building trust and loyalty.
Mainstreet staff is the best real estate association team in the state! That was the case in 2024 and it will be the case throughout 2025. Happy New Year!
I tried to pay me bill by credit card on the 26th and it would not let me in. It said I did not have access. So I finally sent the check priority and it should of gotten there on 29th. I added all fees.
Education
Less fees
I do not like being forced to be a member of Nar. It should be a choice.