- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is the worst timing for dues when the holidays are approaching.
Member dues always add additional optional fees that cannot be removed online and have to call.
Also called 11/27/24 and requested a call back that was never received to pay dues over the phone.
Fees for part time member are the same as full time members and I am unable to take advantage of education or classes as time is never flexible.
The staff is friendly, knowledgeable and able to answer questions. Great classes are provided to Realtors. Thank you!
Training webinars.
Have a system in place where realtors are able to defend themselves before fines are levied.
I’m still waiting for an email with link to reset my password. Requested it 3 times!
I think it's absolutely ridiculous that I get a pre recorded video from the president chastising me for not donating to RPAC after I pay my dues. It's a solid strategy if you are looking to annoy your members though.
Mainstreet does a good job and will answer and assist you with any questions.
Friendly and efficient. Very customer focused and knowledgable
The quarter and end of the year fees are getting too expensive. Not slight increases.
Very helpful when needing assistance
The organization comes off as very money hungry.
Mainstreet is my trusted partner in real estate—my teacher, advisor, supporter, consultant, and go-to resource for all real estate questions. The dedicated staff consistently goes above and beyond to assist and support members. From providing top-notch education and timely updates to evolving contracts and forms, Mainstreet upholds the highest standards of professionalism and ethics. Their mission is to empower members and elevate the industry. Proud to be a part of Mainstreet!
I tried to reset my password and your website never emailed me the link to reset it.
Help newer agents navigate an industry that’s new to them.
There is nothing up in the northern suburbs
Until now, I do not understand why the institution does not have a real website address. Succeed with More or MORe or MRed
Friendly and helpful staff and the website UI is very good.
Yearly fees keep rising and I feel most of the fees don't have any benefit from these "costs" to the realtors. There is like 5 different sections of fees, and they all seem like bs to increase costs. Any lawsuit that happens, brokers and realtors don't see a dime and yet are paying over $1100-$1200/year in fees and there are approximately 1.5 million of us in the states. I think reasonable fees for this are $500/year and there needs to be an increase in stricter testing as there are too many realtors in the market that are not educated to perform for clients and are causing some of these massive shifts due to bad advising. Everyone and their grandma are selling property today and that shouldn't be the case. We are turning into bad car salesman and it's a bad rep for the industry as most of the people in the business have no clue what they are doing because the tests are so easy to pass. These people are handling hundreds of thousands of dollars if not millions, and it shouldn't be this easy to just let anyone do it.
Called main street to answer questions but was out on hold never answered
Lower the fees
Lawsuit
Worried about NARS future. I take my recommendations to others seriously. I don't want to influence other peoples decision unless I am 100% sure that they will do well when considering my recommendation. Until things become clearer it's going to be difficult to recommend anyone to NAR.
Offers the necessary services and programs to be a successful Realtor!!
Separate from NAR
The legal documents that are provided and the ability to get assistance when I call.
Keep us updated when forms change! Sometimes its just a sentence or two, sometimes more indepth...but, we should be notified of any changes.
Fees are higher than other organizations
I can call and speak to a real person who will answer my questions or direct me to the right department who will then make every effort to consult me as to my concerns or questions.
Your fees and monopoly like required system are ridiculous and should be brought to court just like the commission structure was so agents can have a free choice on who they pay to use for their business.