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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service is great!
Lower your fees
The Help line is amazing
out standing
Fees are too expensive.
You continually endorse more ways for agents to withhold listings from other agents. The private network is ridiculous. I don't know many agents who think its a good idea and yet it continues.
Also I cannot think of another state that has 17 page contracts. Ridiculous
As someone fairly new to the industry, I don't see the outreach and support.
Very helpful staff when you call - website provides needed info when necessary
In my opinion very little is provided for the extreme amount of money I have paid over the years.
Great service
Getting to expensive for services provided.
Friendly professional staff
Costs
Always available
I have waited for leadership to get back to me on his promise for a year.
Love Mainstreet for - Professionalism, Dedication, Knowledgeable and friendly staff.
The fees are way too high. And why collect them
In December right before Christmas? Collect them in June.
Most importantly, the ease of getting answers to questions and problems.
Maybe I don't understand the question. I'm not disappointed. Everybody I know is part of MORE. I do not have anyone that I am likely to recommend.
Easy access to the continued education and additional designation and webinars.
Also contracts and forms
Offer many in all different areas. Easy to follow.
Mainstreet offers the professional tools for a better work/ life balance, education tools and support in an ever changing workplace.
nice to be a member
I'm disappointed in real estate across the country. The attorneys did not fight for us with the lawsuit and all these new rules and documents are ridiculous!
Mainstreet has consistently stayed ahead of any upcoming changes. Providing all the tools needed for agents to succeed.Members have access to the best Education, forms, and great customer service along with events to grow their business.
I thought this would be a survey on the ethics class yester (Dec 3) in Rolling Meadows. The instructor was a very nice lady, but she was a terrible instructor. Several times she had to correct herself. She jumped all around making it hard to follow her. And MOST annoying. she was more concerned about the people on line. She spent way too much time looking for and acknowledging the on line people's totally irrelevant comments. I will have this included in my CE course for my April renewal. This was just an extra to be in "classroom" with other agents. As it turns out, it was a waste of time. Again, perfectly nice lady. I am sorry I can't give her a better rating.
They are very complete. No missing pieces
Organized to alert members of upcoming items. Accurate about information provided.
The website to renew license is not user friendly. You should not automatically add voluntary items to a members total and then have the member remove it if they don't want to pay.
Also, when a member switches brokerage, the member shouldn't have to keep calling back to update new brokerage email(ex. NAR & FOREWARN.
FEES ARE LOWER THAN THREE RIVERS, MORE FORMS. I'M A NEW MEMBER SO I DON;T HAVE MUCH OF AN OPINION YET.