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based on 21250 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Support staff!
I'm not happy about all the changes that took effect in August 2024. I am also not very happy with how the fees keep increasing.
All classes are so beneficial and topics are always improving every year! Good source also for questions on specifics in real estate too.
I've never had an issue with your services.
The classes you offer. The updated information on the real estate industry.
Main Street has been the only association that I have been a part of in the real estate world, but I’ve been very happy with the association services available to me. The association also gives very good support to the agents.
Quick phone pick up, Knowledgeable staff & friendly
I would not pay a dollar Mainstreet or any other real estate organizations if I wasn't forced to.
The staff has no knowledge to answer questions. They don’t return messages. They guess answers not sure what is the right answer. Not enthusiastic to help. It is very important to have feedback from members after calls like the at the help desk employees . They don’t do anything. Please have a supervisor there to watch and overlooks. what is going on. No one to complain to. The work should be done right.
Plenty of classes and resources. Easy to use website. The best Help Center any company has ever had.
Everyone is friendly. The website is easy to use and navigate. The board communicates very well with it's members. I highly recommend Mainstreet!
Not happy with my experience s.
Recent one..
Bad experience with the call I made last week and it's been a week did not get respond to my email
It's accessible and filled with resources to help Rrealtors do good work.
everyone rocks!
Prompt responses to my emails.
I love it all
Our association offers top notch services, and always keeps us (members) in mind. Love being a Mainstreet REALTOR and taking advantage of all the tools offered to better my business; my favorite being Photofy, SentriLock and Forewarn.
Fees too high and too frequent.
You answer my questions and help me stay on track with education. Thak you
I like how they try to have programs to"support" the membership. I have to say the personal are and to not appear eager to assist... They do assist but some seem like I am " bothering" them when calling them.. . .although your office has a "tough" role to follow because MRED is extraordinary at their pleasantness and professional assistance.
Very friendly and always willing to help.
An irritating website that does not easily allow a user to remove voluntary charges. That reflects on Mainstreet
I came from a smaller board so I'm blown away by the many options and resources available to me. I'm new to Mainstreet and still learning my way around. I'm thrilled to take advantage of all that's available to me. I wish I had some of these tools when I started the business 18 years ago.
Fee's are to expensive
Spam; ridiculous fees that are ever increasing; spam
As an independent owner and managing broker, I’m on my own in trouble shooting or resolving complex matters moreso than working for a large company. The resources I receive at Mainstreet allow me to run my small business. MORE provides excellent education, forms, access to RELA, the Code, and other regulation as well as always taking my calls when I have questions. I couldn’t do this without Mainstreet and their sharp knowledgeable staff!
When these are ready for payment. Do not automatically add in all these other funds and donation groups. If the individual broker wants to donate or give money to one of the RPACs, let them do it voluntarily and not have to work a system that doesn't easily take it off before payment.
Help and assistance with the MLs and rules and regulations
Only really hear anything when durs are ready to be paid.Other than that nothing
24/7 services