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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Every time I need help someone helps me and it is so nice abou it, not matter how
simple of a question it is. I also think people are very knowledgeable.
Great education services.
Too expensive and annoying
Their overall knowledge and professionalism.
The access to information
I like you keep me updated on what happening in Real Estate and I like the new letters, classes and the times
Every single split level home in your system is wrong. You mislabel basements. You add basement bedrooms in your above grade count. You add basemen to the overall square footage, making it impossible to know the true size of the property. Your pictures show basements with windows, yet you put “none” for basement. I just used the MLS for a property in Woodridge IL. EVERY SINGLE comparable is labeled wrong. Whose approving these listings??? You are clueless.
I’ve complained about this for years. You’re service stinks!!! Our entire office hates using you. We are looking to leave as soon as possible.
First and foremost, I like your willingness to respond to inquiries promptly, I like the availability of classes offered. Basically, this is the only Real Estate Organization that I have ever belonged to so I have no comparison.
Great service
Prompt response to questions and access to phenomenal professional education.
You’re doing good
Mainstreet is not the largest but are certainly the B E S T of State Realtor Associations.
From Realtor to Leadership Mainstreet leads the way for Real Estate.
The office staff has always been helpful and quick to respond to my questions. I appreciate that, thank you!
Compared to other associations I have been in, they are better informed, better organized, & when I call, I can actually get an accurate answer or resolution to my question.
The fact that Mainstreet has organized the real estate business in our area. Having access to education, and keeping us connected.
If you really want to hear my number is Phone number removed
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Have to make sure that invoices have been received prior of being due. Also you should create a way to communicate these ideas permanently. Like a link on your website.
For one you are great at reminding me to pay my bills Lol. But you are extremely Efficient and definitely make my job, everyone else’s job, very very easy to keep up with . You are there whenever I have a question that really needs to be answered correctly and immediately! I am from the days when we did not have anything like this type of service. He had to keep your own files up-to-date, whereas now you keep your own files up-to-date that was such ease And efficiency. Thank you
Looking forward to getting to know them better this year.
1. Too expensive.
2. Can't pay online with check.
Very professional and always helpful.
First year with org. and account MLS deactivated without any notice through email. Requested Tracy to start paper billing through chat. After few minutes she stop responding without resolving this issue. Requested credit for late fee no response.
As an alternative I setup up my reminders for future payments.
Website link for payments is all the way at the bottom of the page
Funky billing procedures
I think zillow should not be able to access the M.L.S. data.
Education programs are excellent
Prompt and friendly
Work more cooperatively with Brokers, i.e. follow up and implement sensible suggestions such as allowing the fee due in December be paid in installments, among other ideas/suggestions.
no thanks
Need help on phone service.